CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
I have a 2013 Ford Escape and love my car until now!! I heard a ticking noise in my engine so I took it in to dealership and was told that it is normal sound of a ECO-boost engine.... so I left. Still hearing noise, I went back not only to tell them about noise but another recall again. I was told that's normal. I told them that it sounds like it's firing into a tin can and how can this be normal? Well it's not.
In April I went to a different dealership told them my story and waited for it. Yes, they came back to tell me it's not normal and I need a new engine. I was in shock. Now for the best part, they tell me it's not covered under warranty cause it's my fault. I ask how can this be my fault? I have taken it in twice for this and twice I was told nothing is wrong. The engine was full of sludge, and yes, I take care of my cars and yes, I had oil changes done. So again I ask how can this happen? Well, I believe FORD knows what the problem is but don't want to pay to fix...... So I'm stuck paying for a new engine.
This is so wrong, with all the recalls on this motor for over heating, fire, leaking ...... Something happened during that time they say they fixed it.. I say NO, THEY DIDN'T.
So maybe you should think twice before you buy a FORD. Wow, I never thought I would ever say that as I have always bought FORD.
I HAVE BEEN REPORTING THIS PROBLEM TO TWO DEALERSHIPS AND NOTHING HAS BEEN DONE ABOUT IT. I FIRST TOOK IT WHERE I PURCHASED IT AND THEY TOLD ME THAT IT WAS FIXED THAT I COULD COME AND PICK IT UP. WELL, I PICKED IT UP AND IT WAS NOT FIXED. I AM STILL HAVING THIS SAME PROBLEM AND I AM GETTING THE RUN AROUND WITH IT. I HAVE LISTENED TO OTHER FOR ESCAPES AND I HAVE NOT HEARD ONE THAT SOUNDS LIKE MINE.
- whitemississippi,
Water Valley, MS, US
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A D V E R T I S E M E N T S
I have a 2013 Ford Escape and love my car until now!! I heard a ticking noise in my engine so I took it in to dealership and was told that it is normal sound of a ECO-boost engine.... so I left. Still hearing noise, I went back not only to tell them about noise but another recall again. I was told that's normal. I told them that it sounds like it's firing into a tin can and how can this be normal? Well it's not.
In April I went to a different dealership told them my story and waited for it. Yes, they came back to tell me it's not normal and I need a new engine. I was in shock. Now for the best part, they tell me it's not covered under warranty cause it's my fault. I ask how can this be my fault? I have taken it in twice for this and twice I was told nothing is wrong. The engine was full of sludge, and yes, I take care of my cars and yes, I had oil changes done. So again I ask how can this happen? Well, I believe FORD knows what the problem is but don't want to pay to fix...... So I'm stuck paying for a new engine.
This is so wrong, with all the recalls on this motor for over heating, fire, leaking ...... Something happened during that time they say they fixed it.. I say NO, THEY DIDN'T.
So maybe you should think twice before you buy a FORD. Wow, I never thought I would ever say that as I have always bought FORD.
- Marla W., Commerce Township, MI, US