CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
any suggestions? first they replaced ABS module(2 weeks) the hill assist engine light came on again and we had safe mode issues, then they had it for 3 weeks and replaced Power steer module, had same issue and replaced the body control module (3-3.5 weeks). Had to have car towed etc. and spent lots of time on th phone. Dealer tried to be helpful. They did provide a car under dealer certified program. I complained to Ford they offer no help!
I forgot then we got it back and it wouldnt start but started next time . A week later I had to have it towed and it was the sensor for the coolant overflow.
Update from Nov 20, 2017: Actuallly this wasn't the end. The vehicle was given back and then a few days later same issue! I had to have the dealer call a tow truck. We had to give up on the vehicle because its been at dealer from end of July-end of October and we had the car for 3 weeks total out of the period. Escape is unreliable, unsafe risky to drive and no answers. Had to trade in!
Whenever it is cold out and I am driving through town, almost every time I let off the gas the dash flashed hill start assist not available. I am talking 5- 10 times randomly in a 10 minute drive. Sometimes it also causes the radio to short out with a loud screech as well. The problem also seems to occur exactly when turning on the defrost as well. Anybody else with the same issue?
- Aaron K.,
Elwood, IN, US
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any suggestions? first they replaced ABS module(2 weeks) the hill assist engine light came on again and we had safe mode issues, then they had it for 3 weeks and replaced Power steer module, had same issue and replaced the body control module (3-3.5 weeks). Had to have car towed etc. and spent lots of time on th phone. Dealer tried to be helpful. They did provide a car under dealer certified program. I complained to Ford they offer no help!
I forgot then we got it back and it wouldnt start but started next time . A week later I had to have it towed and it was the sensor for the coolant overflow.
Update from Nov 20, 2017: Actuallly this wasn't the end. The vehicle was given back and then a few days later same issue! I had to have the dealer call a tow truck. We had to give up on the vehicle because its been at dealer from end of July-end of October and we had the car for 3 weeks total out of the period. Escape is unreliable, unsafe risky to drive and no answers. Had to trade in!
- stress53, Kansasville, US