CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
Vehicle a little over three years old with 35+ miles and rear brakes and rotors completely worn out. I have been driving for over 55 years and have never had to replace rear brakes on any vehicle under 60,000 miles. Front brakes always wear first, but the front brakes on this vehicle are fine. This does not make any sense to me and the dealership cannot, or will not explain the problem. I have always bought Ford products until this problem, I have to rethink this decision.
Took this vehicle to my dealer with 20,000 miles and complained of noise from right rear in the brakes. Dealer returned the car saying everything was fine. Problem continued, and now with 31,000 the rotors and pads have to be replaced. Rotors are so bad that they can not be turned.
I'm used to getting 60-70K miles on brakes, as I do not rush stop signs, time lights, and in general use the brakes as little as possible. These brakes are junk.
Speaks of poor design, dealer incompetence, and possibly a proportioning valve problem. All should be covered by Ford as I have an extended warranty. I've had to spend close to $200 for parts alone.
To top it all off this vehicle has been plagued by continual recalls.
This is not the quality I am used to in Ford products, nor the service I enjoyed for years. What gives, FOMOCO? Is it going to be Fix Or Repair Daily?
I'm 53 years old and have had many cars over my life. My wife now tells me I drive like a grandpa. So, you can imagine my shock when the mechanic told me that I needed rear brakes and rotors (even showed me the parts) after only 27,000 miles! I could have expected front brakes, but rear!!! Give me a brake (no pun intended). My wife's Rav4 didn't need front brakes until 38k miles, and the rear brakes are still going strong.
To purchase a brand new vehicle costing $34,000.00 (Cdan) and at 36000 miles have to replace rear brakes, including rotors is ridiculous. The sound in the vehicle was like helicopter blades, scary. Thought the front of the car was going to collapse. Parked vehicle for 3 days until dealer could look at vehicle.
Luckily I purchased the additional coverage or this job would of cost over $1,000.00 to fix. Was informed by dealer the brakes should be lubricated annually to prevent this from happening …. yep, the lubrication/maintenance of the brakes is not covered under the additional coverage. DOMESTIC car manufacturers will get your dollar any way they can.
Purchased a pickup truck 12 months after purchase of the Escape, and yes it is a TOYOTA. No more domestic cars in this household. Did not even test drive a domestic pickup.
Give credit to Ford for the recalls, but really, improve your Quality Control and engineering designs.
- Karen M.,
Port Colborne, Ontario, canada
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This started early in june started noticing a grinding noise .only 5028 miles. it would go away , and then start up again..Then the idiot light came on. took it to the ford service dept. It was too early to have oil and tires done they said ..Of course it didn't do when the looked for the light. They told me to wait till my 7500 mile service. so just said f*ck it they don't care I don't either. well it got worse so in July when my 7450 I took it in and guess what..THEY HAD TO REPLACE ROTORS! PADS! ON MY BACK BRAKES BOTH SIDES???? REALLY??? UNDER 7500 MILES!!! It was because they took off the plastic covering while sitting in the parking lot for so long beforke sold, DAH!!!!
A D V E R T I S E M E N T S
Vehicle a little over three years old with 35+ miles and rear brakes and rotors completely worn out. I have been driving for over 55 years and have never had to replace rear brakes on any vehicle under 60,000 miles. Front brakes always wear first, but the front brakes on this vehicle are fine. This does not make any sense to me and the dealership cannot, or will not explain the problem. I have always bought Ford products until this problem, I have to rethink this decision.
- summerssw, Walkersville, MD, US