CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,852 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Escape. The contact received a recall notification for NHTSA campaign number: 14V239000 (Structure) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2013 Ford Escape. Consumer writes in regards to inoperable door code on drivers door and instrument cluster. The consumer stated while the handle above the door to get in the vehicle, it snapped. The consumer fell to the ground and broke her foot. Also, the instument panel and cruise control were inoperable.
The contact owns a 2013 Ford Escape. While driving approximately 55 mph, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road, waited a few minutes, and was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. In addition, the front passenger door failed to remain locked. The contact received notification of NHTSA campaign numbers: 14V237000 (air bags), 14V239000 (structure), 14V597000 (air bags, seat belts), and 16V643000 (latches/locks/linkages). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 138,000. Parts distribution disconnect and VIN tool confirms parts not available.
The Ford Escape 2010 was parked, the tailgate was opened to put in a baby carriage, the tailgate was pulled down to close as usual, and the glass exploded and shattered, inside and outside the vehicle. There was no warning, and no previous incident with the glass or the tailgate.
I buy Ford Escape 2013, SE ecoboost 1,6 in February 2013.pay $ 29,00, brand new.after 10 months send me recall notice(13V583,14V-239,14V-237,14V164000) after recall value for my car drop down 50%.who refund my.after fix my car, my car, no now car, this is fixed car.who agree for sell with no good condition car.
- Palm Beach Garden, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2013 Ford Escape. The contact stated that while driving at 25 mph, the engine stalled and the engine warning light illuminated. The vehicle failed to restart. The vehicle was towed to a dealer, who replaced the tire wiring for the map return signal and the tcbp return. The contact stated that five months after the repairs the failure recurred. The contact stated that while driving 40 mph, the engine warning light illuminated and the vehicle stalled. The vehicle was towed and was diagnosed that the fuel pump control module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,383. Updated 09/30/14 updated 02/27/2015
Foot slips off brake pedal..accelerator pedal and brake pedal are to close together.brake pedal needs to be wider to accommodate larger shoe sizes, mine are size 13.. in rainy conditions foot slides off brake pedal frequently. Bad design from Ford...hope I don`T have an accident before this condition is corrected.
The heat shield on the undercarriage of the car is very cheaply made and is falling apart. It is basically fiberglass insulation covered with shiny aluminum foil. It is very flimsy and exposed to the elements. The shielding has come loose and the more I drive, the more the wind pulls it and tears it from the car. It is now hanging down from the undercarriage and almost touching the ground, laying over the exhaust and directly touching it. This seems to be a very hazardous situation. It seems to be a very poor design to have something that is so delicate and flimsy to be directly exposed just inches from the ground on the undercarriage where any sort of road debris could easily damage it and cause it come into direct contact with a hot exhaust pipe. I'm sure once it catches on something it would be easily ripped free of the vehicle and leave absolutely no heat shielding between the exhaust and the floorboard.
The gas and brake pedal are so close together that when you push on the brake, you could also be pushing on the gas pedal if you have normal sized feet. This causes the engine to race and you step on the brake harder which pushes down the gas pedal more and causes the engine to race more. This has happened to me twice in the last month.
I have the 2.0 SE with roof rails and panoramic sunroof. There is a water leak on the driver's side headliner right near the A-pillar. I pulled back the headliner and water is dripping from an area adjacent to a nylon fastener. The car is parked on an incline and the front of the car is higher than the rear, so the sunroof cannot be the source of the leak.
The gas pedal is too close to the brake. When I wear big shoes, the back left side edge of my shoe catches the back side of the brake when I lift it off the gas. Serious problem that should be corrected.
A D V E R T I S E M E N T S
- Lodi, CA, USA