CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
7.0
pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,400 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The heat shield on the undercarriage of the car is very cheaply made and is falling apart. It is basically fiberglass insulation covered with shiny aluminum foil. It is very flimsy and exposed to the elements. The shielding has torn loose and is now hanging down from the undercarriage. It is laying over the catalytic converter and directly touching it. This seems to be a very hazardous situation. I'm sure once it catches on something it would be easily ripped free of the vehicle and leave absolutely no heat shielding between the catalytic converter and the floorboard. The dealer stated that this is not a warranty repair. He believes that snow has caused the damage. There is no other damage to the undercarriage even though the heat shield is higher than other parts.
- Greenfield, IN, USA
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- Greenfield, IN, USA