CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,128 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
cannot open passenger side back door from inside or outside safety hazard if one has to exit the vehicle quickly just happened looked on internet, it is a common problem for this vehicle no warning
A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. A door that opens while driving increases the risk of injury. Difficulty shutting drivers door. Recall status: Recall incomplete. Remedy not yet available.
The contact owns a 2013 Ford Escape. The contact stated that they received notification of NHTSA campaign number: 16V643000 (locks/linkages) however, the part for the recall repair was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact also stated that the door handle's were previously repaired under a recall. The details of the failure were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 9,093. VIN tool confirms remedy not yet available.
The contact owns a 2013 Ford Escape. The contact stated that the front and rear doors appeared to be pushed out from the vehicle. In addition, the rear door hatch fractured and detached and the battery died. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new battery, the hatch handle needed to be soldered back on, and weather stripping needed to be added to the doors. The contact received notification of NHTSA campaign numbers: 14V495000 (electrical system), 14V597000 (air bags, seat belts), and 16V643000 (latches/locks/linkages). The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified. The failure mileage was approximately 50,000. Parts distribution disconnect.
The contact owns a 2013 Ford Escape. While shutting the rear driver side door, the contact's right ring finger was caught by the door. The contact was rushed to the emergency room where medical attention was required to correctly amputate the top of the right ring finger. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 30,000.
- Sitka, AK, USA
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- Danville, CA, USA