CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
Rear lift got stuck between open and close. Ding, ding almost drove me nuts. Took it to the dealer, they fixed it. Said it was improperly adjusted. It happened again in August 2014. Dealer wanted to charge me $125 to have the car cleaned before the "technician" could work on it. "He was suffocating in there due to dogs in my car"! There is a scratch on the rear bumper that they attributed to the car being in a wreck which they felt caused the back hatch to get stuck. Never had an accident. Then they decided to order a new latch. 30 days went by without a word from them. I called....oops they forgot to order the part.
Finally the part arrives, they can't fix it. They told me to go to a body shop. At whose expense?
My boyfriend fixed it!
- buttle,
St. Thomas, VI, Virgin Islands (US)
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with the hatch unable to open its obvious that this was a pain to deal with. but little did we know this was just the start of the problems to come.
- ptmancini@gmail, Mesa, AZ, US