CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
31,767 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle was stationary. I was rear ended by a mid size car going at least 55mph. The vehicle did not break before colliding with my vehicle. My air bags did not deploy. Both my drivers seat and my passengers seas broke. The plastic surrounding the base of my seat was dislodged and cracked. The metal structure of the seats also broke. Both my drivers seat and front passengers seat were completely laid back and did not raise after the collision. The seats before the collision were in the upright position. Due to the air bags not deploying my head contacted the steering wheel.
The contact owns a 2013 Ford Escape. The contact stated that the front passenger side seatback became loose and erroneously reclined. The vehicle was taken to the dealer (brandon Ford in brandon, fl) where it was diagnosed that the seat frame was cracked. The vehicle was not repaired. The manufacturer was notified of the failure and no assistance was offered. The failure mileage was 38,000.
To whom it may concern, my 2013 Ford Escape is experiencing cracking in the leather of the front seat bolster. It is such a frustrating problem to have on a car that is only three years old. There is a tsb #15-0129 in reference to this apparently known problem. I just hope that if there are enough complaints maybe Ford will issue a recall and repair the problem. Thank you,
I am nor sure if this is a safety issue, but this vehicle has 3 memory seat settings. The problem is it continually looses the memory settings. I am concerned because I have brought it to Ford several times and they can't find a problem. I am not sure if this thing can reset, move or do something else as I am driving. My vehicle is just now out of warranty, but this problem started several months ago and has been brought to Ford's attention while still in warranty. To clarify, I am a big Ford fan, I love this vehicle and the Ford dealership I frequent is very professional and treats me with the utmost respect.
I buy Ford Escape 2013, SE ecoboost 1,6 in February 2013.pay $ 29,00, brand new.after 10 months send me recall notice(13V583,14V-239,14V-237,14V164000) after recall value for my car drop down 50%.who refund my.after fix my car, my car, no now car, this is fixed car.who agree for sell with no good condition car.
- Palm Beach Garden, FL, USA
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Very disappointed by the design. Wheel well are extremely difficult to remove ice and slush they are too small and can't remove debris. Wipers in the front is not the greatest. Loses contact on windshield have a heard time seeing where I am going. Terrible wipers when purchased new wipers required. Engine having really odd noise and sluggish. I supposed they replaced the injectors. Had some torque but sounds like timing chain loose or lifters issue. Seats are not comfortable in the rear. Not enough cushion. Windows barely went up and down. Lots of give... too much replaced front window motors.
A D V E R T I S E M E N T S
- Bel Aire, KS, USA