CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
The left light went out. Went to dealer to get the light bulb changed. After an hour, they updated me that "some" electrical failure occurred and that it could take "hours" to fix. It for sure is covered under warranty, but now I am skeptical to drive this car. And this car is new, and under 3 months old with about 3500 miles.
After having the brand new vehicle for less than 24 hours I haven't seen it in 3 weeks. Ford has no idea when the part will be available. But you bet your ass they're expecting me to make my first payment in a week. Coming from a Ford Emoloyee/family this is unacceptable treatment. I asked the dealer if I could just get a new vehicle since I had it only about 18 hours and they are completely non responsive as well. They gave me a Chevy as a loaner!! After 37 loyal years I think a Jeep is looking mighty appealing.
A D V E R T I S E M E N T S
The left light went out. Went to dealer to get the light bulb changed. After an hour, they updated me that "some" electrical failure occurred and that it could take "hours" to fix. It for sure is covered under warranty, but now I am skeptical to drive this car. And this car is new, and under 3 months old with about 3500 miles.
- Sri C., Atlanta, GA, US