CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
This is the first time I have purchased a Ford and sadly will probably be my last. I had the wiper blades get launched from the car shortly after buying it. I replaced them, but now have found a bigger problem from the fact that my wiper blades quit working all together. I took it to a local mechanic and they said they would either have to replace both wiper blade motors, which would cost around $500 dollars and they said that may not even fix the problem if it's an electrical short or sensor glitch. They told me to take the complaint to Ford and they may fix it for free. So I called up a Ford dealership and they said they won't repair any wiper blade malfunctions even though the car is only 5 years old and with 81,000 miles. I am extremely dissatisfied with Ford for allowing this glitch in my 2013 Ford Escape.
A D V E R T I S E M E N T S
This is the first time I have purchased a Ford and sadly will probably be my last. I had the wiper blades get launched from the car shortly after buying it. I replaced them, but now have found a bigger problem from the fact that my wiper blades quit working all together. I took it to a local mechanic and they said they would either have to replace both wiper blade motors, which would cost around $500 dollars and they said that may not even fix the problem if it's an electrical short or sensor glitch. They told me to take the complaint to Ford and they may fix it for free. So I called up a Ford dealership and they said they won't repair any wiper blade malfunctions even though the car is only 5 years old and with 81,000 miles. I am extremely dissatisfied with Ford for allowing this glitch in my 2013 Ford Escape.
- John H., Sedro Woolley, US