CarComplaints.com Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.
Liftgate Glass fell down when the latches broke. The bolt on both latches were totally broken off. I was parked when I noticed it had fallen down, I had straps to hold it in so I could drive the car back home. This would have been an awful accident if the glass had fallen off while driving in traffic. This just happened so I don't know how this problem will be taken care of.
The lift gate latch broke almost a year ago, so I replaced it with an aftermarket part since my warranty was up a while before. Car was JUST paid off and I had just paid rent. The aftermarket part (and Youtube videos explaining how to install it) were reasonable, and it was really easy to do. Not even a year later, and I have the "lift gate/glass ajar" warning light coming on in the dash lights. The door is definitely closed, the glass is definitely closed. The key fob is still able to lock/unlock all doors, but while I'm driving the warning light chimes incessantly and tries to lock all the doors the entire time I'm driving. VERY ANNOYING!!!
I have the internal dimmer switch for the lights turned off so my battery doesn't drain, but my mechanic is saying it's going to be $650.00 to fix since he prefers using ford parts for ford cars, etc. He's a great mechanic, but he's kind of tied too. Ford strongly suggests replacing both the lift gate mechanism and the glass mechanism at the same time, and I totally understand that (now, in hindsight) but holy cow this is terribly inconvenient. I'm beginning to understand why mechanics everywhere recommend Toyota/Honda....
- Lisa L.,
Sacramento, CA, US
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A D V E R T I S E M E N T S
Liftgate Glass fell down when the latches broke. The bolt on both latches were totally broken off. I was parked when I noticed it had fallen down, I had straps to hold it in so I could drive the car back home. This would have been an awful accident if the glass had fallen off while driving in traffic. This just happened so I don't know how this problem will be taken care of.
FORD - this should definitely be a recall.
Latches breaking
Liftgate glass falling
Fix the problem
- blazegus, Hamburg, US