CarComplaints.com Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.
I believe this to be a minor issue but nonetheless a defective part by Ford especially when six are removed during 1 visit at the dealers. I have contacted dealer and Ford customer service to be told this is a wear issue and not covered by any warranty including my Ford extended warranty. The part itself is a minor issue but the refusal of the manufacturer (Ford) to admit any poor design issues on this is rather astonishing and potential Ford customers should be aware of this issue.
A D V E R T I S E M E N T S
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I believe this to be a minor issue but nonetheless a defective part by Ford especially when six are removed during 1 visit at the dealers. I have contacted dealer and Ford customer service to be told this is a wear issue and not covered by any warranty including my Ford extended warranty. The part itself is a minor issue but the refusal of the manufacturer (Ford) to admit any poor design issues on this is rather astonishing and potential Ford customers should be aware of this issue.
- Joe P., Point Of Rocks, MD, US