CarComplaints.com Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on a cold day (20-30 degrees), the electric power steering stopped working. The car could be steered with some difficulty but there didn't appear to be any power assist at all. No warnings or error message was displayed. Shutting off and restarting the car corrected the problem, at least for now.
The contact owns a 2012 Ford Escape. The contact stated while driving 20 mph, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing the torque sensor to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall and that there would be no assistance provided to repair the vehicle. The failure mileage was approximately 71,009.
Power steering stopped working while driving a few times. Ford service center did not find a problem, would visit another service center. Recall seems to be issued for similar problem for same model, manufactured at same facility around same time. However there seems to be no recall for this VIN. Please advise
Turning the vehicle becomes very strenuous/heavy while driving at lower speeds (into parking lots, driveways, etc). Difficulty turning is noticed mostly during right hand turns. The steering wheel also will not turn itself back after making a turn. All of the issues I have experienced with the electronic power steering system is consistent with the power steering recall which only included Ford Escapes up to 2011.
2012 Ford Escape. Consumer writes in regard to reimbursement for replacement of steering column. The consumer stated the vehicle's steering column locked up while driving.
On several occassions over the past few weeks, while driving, my steering goes out but the car is still powered. It has happened while in motion but slowing down to make right hand turns. This has happened on local city streets. I am afraid to drive it on the highway due to higher speeds and the danger of crash at higher speeds. It becomes impossible to turn the wheel. Once vehicle is turned off and started again, the power returns. The cause for this is unknown, except it sounds like the same issue as the steering recalls for the 2008-2011 Ford Escape models previously.
Driving on a off ramp suddenly lost all power steering no warning my young daughter was driving and could barely control/maneuver the vehicle this is clearly a problem with Ford Escape hence the recall on 2009-2011 models why aren't the 2012 models included, this very unsafe!
While driving the car the steering locks up. I have to pull the call over, shut the car off and restart the car sometimes several times before the power steering comes back. I have been told this is common problem. Why was this not a recall?
2012 Ford Escape - Kansas plant. Intermittent power steering failure while driving. Has happened three times in the last 10 days. Has happened at lower speed while turning into parking lot / parking space. Seems to correct itself if car is turned off and restarted.
Was coming home from work, and parked the car in the driveway. The next day in the morning, when I turned the car on it started vibrating, which I though was from the cold temperature, but when I tried to drive it, the steering wheel wouldn't turn like normally. Had a mechanic come to look at it, and was told it was a problem with the electric power steering, and that this was a recognized problem with the electric power steering system in other Escapes from different years. We found the recall for previous years, but doesn't include the 2012 model. Car has remained parked in the driveway since October 2019. Have tried to contact the local Ford dealership regarding the recall and they say it's not applicable to our model year.
I was driving in the city @ 25 mph and made right turn then the steering got really stiff. Was hard to control so I came to a stop. Could not steer car without forcing it. Had the car towed. When I started it up at home the steering was fine. I'm afraid to drive
I was making a left turn when my power steering quit. At first, I thought my car had turned off but it was still running. Returned home(about a mile) and the car steering wasn't working and was difficult to steer. Called my dealership and they said bring it into be diagnosed. After turning key off and on, discovered that I again had power steering. 2011 Escapes were recalled for this same problem. But dealership said it would be $2600 to fix! not likely!
The consumer owns a 2012 Ford Escape. The consumer stated that while driving 65 mph, the steering wheel became difficult to turn. There were no warning indicators illuminated. The contact was able to park on the side of the road. When the vehicle was turned off and restarted, the vehicle was able to drive to its destination. The consumer stated that the failure recurred on November 11, 2019. The vehicle was taken to echelon Ford (located at 4 S white horse pike, stratford, NJ 08084, (856) 627-8400), but was not diagnosed or repaired. The vehicle was taken to an independent mechanic who stated that the steering column needed to be replaced. The manufacturer was notified. The failure mileage was 120,000.
The contact owns a 2012 Ford Escape. While driving 55 mph, the contact depressed the brake pedal and heard an abnormal noise. In addition, the steering wheel shook uncontrollably. There were no warning indicators illuminated. Later that day, the steering wheel became difficult to turn. The contact parked on the side of the road and turned off the engine. When the vehicle was restarted, there was no power steering ability. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 173,425.
My wife had been saying that her Escape steering would go out. It happens about 3-5 times per day. When she is turning into a parking lot the power steering will go out. She has to turn the key off and then back on and the power steering starts working again. I drove the vehicle over the weekend and it happened to me when turning into a gas station. I looked up this issue and there is a recall for this exact problem for Ford Escape vehicles from 2008-2011. As far as I can tell this issue is still happening and Ford will not fix these issues.
Steering became very difficult while driving on hwy at 65 mph. Took to nearest shop. No lights came on dash. When arrived at shop steering was in possible. Replaced sensor. Steering wheel would spin out of control on own. Ended up having to replace entire steering column
The contact owns a 2012 Ford Escape. While driving approximately 30 mph, the power steering failed and the steering wheel became difficult to turn. There was no warning indicator illuminated. The vehicle was taken to tomball Ford (281-378-3160, located at 22702 tomball pkwy, tomball, tx 77375) where it was determined that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 106,000.
The area of most concern is the issue with the steering. Eight months ago, I suddenly lost power steering just after exiting a freeway. Now it is making the same sound again and my mechanic feels the wheel may lock completely.I drive mountain passes, which makes this exceptionally dangerous. Contact with local and corporate Ford says it is my problem to get it over an hour away to the dealer, and repair will be at my expense, even though many people have had this same issue. To make matters worse, I learned only after contacting Ford about the steering issue, that there is a safety recall on the fuel module, which could cause fire. I received no notice of this until I reported the steering issue to the company. The dealer tells me it will take four weeks to get the parts to fix the safety recall. In the meantime, I am losing income every day as I drive for a living. No concern for the safety of me, my family, or others on the road.
A D V E R T I S E M E N T S
- West Milford, NJ, USA