CarComplaints.com Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Escape. The contact stated that while the vehicle was parked, the gear shifter was shifted into drive however, the gear shifter failed to respond as intended. The contact stated that after several attempts, the gear shifter responded as needed. The vehicle was driven to the residence. The vehicle was then taken to an independent mechanic however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall with a similar failure; however, the VIN was not included in the recall. The failure mileage was approximately 65,000.
After starting the vehicle for the first time that day, the vehicle was driven 4 miles. When attempting to shift the center console shifter into the PARK position, the shifter was unable to fully move into the PARK position as it was blocked from transiting through the REVERSE position. The vehicle could only fully reach the NEUTRAL position from DRIVE position. After a few more attempts to move the shifter later the shifter was able to fully reach the PARK position. Subsequent attempts were inconsistent. In one case, the shifter showed PARK but when driver released the foot brake, the vehicle starting rolling backward in reverse (it was determined to be engaged in REVERSE). The issue was resolved by installing a new SHIFTER CABLE fitting at the transmission. The small two-piece plastic fitting that attaches (snaps on and then adjusts/locks) the cable assembly (part number AL8Z-7E395-A) to the transmission Manual Control Lever Ball Stud was loose and likely worn. Before installing the new snap on plastic fitting, attempts were made to adjust the original cable plastic fitting without success. Note that subsequent model years 2013 - 2019 had a similar failure result (Safety Recall 22S43).
The contact's friend owns a 2012 Ford Escape. The contact stated after parking and exiting the vehicle, the vehicle began to roll backwards. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 170,000.
Torque converter lock up issues from friction. Many issues and FORD will not repair assistance or recall. It about stalls on highway and acceleration into traffic. Many reports but not action. Been waiting on parts. Goes in shop 9/12/22 for $1,800 repair
The contact owns a 2012 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle failed to shift from 2nd to 3rd without force. The contact also stated she had to depress the accelerator pedal for the vehicle to change gear. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed with transmission failure. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 46,236.
- Sun City West, AZ, USA
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The contact owned a 2012 Ford Escape. The contact stated that after parking the vehicle on an inclined road and turning the engine off the vehicle erroneously rolled down the hill and crashed into a tree. During the crash, the front driver sustained facial, right knee, injuries, and a concussion which required medical treatment. The front passenger sustained two fractured wrists. The vehicle was destroyed during the crash. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 100,000.
Computer diagnostics results found transmission A-1 cell defected in two areas causing my 2012 F-Escape limited the inability to send proper signals for the engine to receive power/energy necessary to drive. Transmission is stuck in 5th gear. My SUV has under 60,000 miles. I was told by Ford dealership the transmission has known about the defective transmission but, has yet to be recalled. Since, I my extended warranty has ended. I have no coverage for this most expensive repair for any/my automobile. My car is now considered worthless for a trade in or to go towards a new purchase. Please send me a conformation of my complaint with an explanation of how my situation can be rectified. In regard for description of car performance, my car rolls out if parking, /or at stop lights by heavy gas revving, once on highway going 59-60 mph car drives as nothing is wrong due to being stuck in 5tg gear. Please report my complaint so Ford manufacturing can resolve and appropriately pay reparations for repairs, rental, towing, and loss wages due to no transportation to and from work. I consider this to be a safety hazard since I could not excellerate proper speed limits when stopping, pulling out into traffic, or after coming to a stop at traffic lights or off ramps with oncoming traffic. Respectfully, Ford owner. Dec. 1 2019
2012 Ford Escape. Consumer writes in regards to failed transmission. The consumer stated the transmission needed to be replaced due to the reverse option failing while driving.
The automatic transmission in my Escape XLT AWD has failed at 142,742 miles. Dealer and transmission shop have advised that transmission needs to be rebuilt or replaced. Ford knows these transmissions are failing prematurely and Ford should repair, replace them and reimburse if someone has already had transmission replaced at a dealer or repair shop. One can go online and perform a google, bing or yahoo search and see a pleathera of Escape transmissions that have failed prematurely.
The contact owns a 2012 Ford Escape. The contact was not the first owner of the vehicle and was unaware that there was an internal fault with the throttle body. The wrench icon, check engine, and oil pressure warning indicators kept randomly illuminating. Courtesy Ford (6393 us-98 w, hattiesburg, ms 39402, (601) 264-5555) was aware that the manufacturer issued an unknown recall campaign to address the failure; however, there was no remedy for special coverage campaign number: 13N03 (throttle body extended coverage). The dealer stated that the vehicle was excluded because the mileage exceeded 8,000. The dealer diagnosed that the air flow sensor needed to be replaced. The part was replaced and the dealer stated that the throttle body was cleaned; however, both repairs failed to provide a remedy. The dealer and manufacturer expected the contact to replace the throttle body. The vehicle continued to lose speed and the contact was concerned that it could stall. The vehicle was not repaired and was unable to be driven. The manufacturer was contacted and provided no assistance. The failure mileage was not available... consumer asked the manufacturer for technical guidelines for the campaign #13N03 and was told consumer wouldn't get what was needed. Throttle replaced.
I was driving on highway at 50 mph; driving straight when it seems like I had ran something. The vehicle sounded like a rubber band unwinding and began vibrating severely at right front. It appeared I might lose control. I de-accelerated and safely exited the highway. I could see nothing wrong when visibly inspecting the vehicle. Subsequent investigation revealed a damaged cv boot, cv joint and three fractured bolts for the upper engine mount on the passenger side. Two of fracture surfaces appeared they had been fractured for an extended period of time. The third bolt had a fracture surface that was rough and crystalline in appearance ) alluding to instantaneous fracture of the bolt.
Vehicle has hard down shifts jerking when accelerating has been in shop twice going again on 6-27-18 after about 150 miles of driving is when this occurs
Purchased car used about 3 years ago. Have had very hard shifts 1-->2, but transmission was checked at time of purchase and I was told it was ok. At time of purchase car had about 30K miles on it. It now has 51K miles. Shift is now extremely hard 1->2, 2->1. car got stuck and would only go in reverse last week and I ended up stuck on a ramp in a parking garage. I was unable to get the car to drive formward and it took 5-6 tries. Car was then stuck in first gear for about 2 miles, then suddenly shifted and was normal. It has lost all forward motion at times suddenly while driving on the street, car unable to shift. Now needs a new transmission with only 51K miles on the car. It has never been in an accident and is driven very lightly. Extremely dangerous to have a car come out of gear (?) while driving in heavy city traffic.
No cold air in air conditioner whole motor replaced in 2014 lock on back hatch replaced broke again. The electrical radio dash broke. Recall power chain wrench light on again. Heating coal replaced
I was sitting at a stop light, as I accelerated to turn left, the car lost all acceleration and made a thumping noise. I put the car in park shut off the engine and it started and then accelerated. The car behind me was driving when my car stopped and he was beeping at my car. It was lucky that he was paying attention and quickly stopped as this was very unexpected as I was accelerating and not braking to clue him into stopping. On the way home I was turning left again onto another road and then was driving straight ahead and while driving the car lost all acceleration again and would not move. The engine was on and it was making a thumping noise again. The wrench light was on. It was frightening as the cars behind me were at full speed, at lease 30mph and my brake lights were not on as I was trying to accelerate and the car would not move. The cars driving at full speed had to quick go into the next lane to avoid hitting my car. It was very frightening. I quick put the brake on so the brake lights would be seen and then the flashers. I shut the engine off again and it started up and then accelerated. I am going right to the dealership in the morning as that is very dangerous. I just googled the throttle as that is what the wrench warning light stood for in the manual and I am seeing this had been a Ford issue that should have been recalled. I am very disappointed in Ford as this is a very dangerous and serious problem. I should have been notified. I get my oil changes at Ford dealership and this was never told to me. This is so dangerous!!!!
I have a 2012 Ford Escape. I have had it for a year and it just started acting up. The first time this happened was Sept 12, 16 while I was headed to work. While accerlerating from being in park, the throttle body/ power train light illuminates causing the car to not accelerate like it should and a lot of squeaking comes from the car. So, I have to put the car in park and turn off the egnition. Once I turn it back on it goes back to driving normally. This has happened six times within 45 days.
I was driving home Friday afternoon when my car suddenly started to choke down. I was not going more than 25 mph because I had just recently drove over a speed bump. I lost all power and was unable to accelerate. I cruised over to the side of the road and put my car in park. I noticed a wrench light come on and I then turned the car off. Once I had someone there to follow me home, I cranked my car back up and drove very slowly the rest of the way(3 miles max) to my house. The car did take a few extra seconds to crank but seemed to do fine on the trip home. We took it to the dealership first thing the next morning and they are supposed to run a diagnostic test on it sometime today.
While driving vehicle it started making a lot of noise and vibrating a lot. Checked lug nuts and found all tight. Got under vehicle and found the right drive shaft had come apart. Have never had one fail suddenly like this. Had car towed to Ford dealer. Upon inspection the found one of the motor mount bolts had backed all the way out, a second one had backed out a little and broke, the third remained tight but had sheared off. This allowed the engine to drop drop and destroyed the drive shaft. Bought this vehicle new in 2012. Bolts have never been loosened during this time. Dealer has no explanation as to why they would come loose. Mileage at time of failure was 85000.
I purchased my 2012 Ford Escape in 2012. About 2 yrs. Later as I exited off a ramp of our local by-pass, the car unexpectantly accelerated without pressing on the accelerator. I was quite frightened; and, after applying the brake several times, I got the car stopped. I called our Ford dealer; had the car towed; the service mechanics put it on a computer which "did not" pick up any recent malfunction. They said the car was safe to drive. The most recent calamity occurred on May 29, 2016 in the parking lot of our church. I was driving; my husband was the passenger. As I pulled my car into a parking space, I realized I needed to straighten it out. Upon my observation of another car coming in to park behind me, I waited until the car was parked, put my car in reverse, and "all hell broke loose". the car fully accelerated in reverse and crashed into the parked car. Fortunately there were no injuries; however, damage to the R rear of my Escape, and extensive damage to the R side of the other vehicle. This incident could have had devastating results: (1) if the passenger in the other car would have been getting out seconds before, he would have been killed! (2) if the other car had not been parked, my vehicle would have continued over a small embankment (possibly turning over) and taking with it numerous other parked cars and members walking into the service. Upon examining my vehicle and hearing the report of the accident, our insurance adjustor/appraiser was wise enough to take the car "off the roads"! he deemed it a total loss. This accident has been very traumatic for me~~causing me undue restraint in wanting to drive. I have been a safe driver for 56 years without an accident. I trust that Ford motor will be held accountable for whatever defect caused this incident - possibly the etb (electronic throttle body). We were never notified of any recalls.
A D V E R T I S E M E N T S
- Cambridge, OH, USA