CarComplaints.com Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.
Key wouldn't operate the locks. Had to return to dealership twice as the service adviser refused to believe it was the key, Vehicle wasn't 6 months old and they try to charge me $16. I refused to pay and had to speak to manager. Had to bring to dealership again, when they finally realized yes, I was right and replaced it.
A D V E R T I S E M E N T S
Key wouldn't operate the locks. Had to return to dealership twice as the service adviser refused to believe it was the key, Vehicle wasn't 6 months old and they try to charge me $16. I refused to pay and had to speak to manager. Had to bring to dealership again, when they finally realized yes, I was right and replaced it.
- joanne_c, St. John's, NL, Canada