CarComplaints.com Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.
When adding freon, the gauge was showing over pressurized after a friend attempted to add it. I took it to my mechanic to fine tune. The a/c still quietly hisses when using it. Around the same time frame the blower motor resister had to be replaced (was only working on 3, then eventually 4).
I have a 2012 Ford Escape that I purchased in November 2019 I checked the heater and ac when I bought the escape and all worked fine. When the weather got hot, the AC worked good for a few weeks, then it stoped working on 2 and 3 setting and started blowing hot and then cold at random times, then went to blowing mostly warm but will switch to cold sometimes for a minute or 2 then blows warm for several days then repeats the process over... The dealer refuses to fix it cause I had no warranty so I’m pretty much screwed... Then there is the sunroof that started leaking the first time it rained witch was a couple weeks after I bought it but the ford dealership said they wouldn’t fix it... I found out that the drains keep getting stoped up so I continue to clean them out. I don’t know why it keeps stopping up.
I HAVE TWIN FORD ESCAPES 2012 FOR MY WIFE AND I AND BOTH AC'S DIED /STARTED BLOWING HOT AIR LAST WEEK (DIFFERENT DAYS APART).. WE ALWAYS WERE HAVING PROBLEMS WITH THE AC BEFORE. ALWAYS RECHARGING, WORKS FINE A FEW DAYS, THEN BAD AGAIN. PLUS BOTH CARS ONLY AC TEMPERATURE KNOB WORKS ON 3 AND 4 LEVEL. THEY ROLL DICE AT THE MECHANIC AND COSTS WILL BE AROUND $1600. OBVIOUSLY NEEDS TO BE A RECALL FOR THIS.
I bought this car brand new in 2012. This is the 3rd time I have have the entire A/C system rebuilt in this car. This time the condenser exploded and sent parts into my engine block. Ford basically said too bad. I had the whole system rebuilt in 05/16/2014 at 19,990 mi and again in 03/19/2015 at 26,147 mi. Absolutely asinine that Ford refuses to acknowledge this is a significant problem. The 1st time was covered under warranty, the second time they covered a portion this time they covered nothing! This will absolutely be my last Ford!
I have had my Ford Escape to the repair shop 7 or 8 times now for the AC. It has cost $300 dollars and is not working again. The system only blows hot air. It is charged because that is the first thing the shop did was recharge the system. When it quit the next time they checked for leaks and finding none went further with diagnosis. Got it working again. Gave it back and guess what... it quit again. Back to the shop we go and more diagnosis and money and once again after flushing out the low side they get it working again and give it back. Now it works for several days and yep, it was 95 yesterday and it quit again.
This is stupid as the car only has 53,000 miles and it and you can not possibly be comfortable in it. When it is 95 with high humidity I expect the AC to work on a fairly new vehicle. Looking to replace this one and for the first time in along time I will not be looking at a Ford. This is my third Escape and I am done.
This should be a recall or the customer should be warned that this problem can and probably will occur. I believe it is probably the receiver drier that has failed and the cost of having that fixed if it is through the whole system is very expensive. Just not acceptable.
Come on Ford, get your act together and stand behind what you make.
- Denise H.,
Muskegon, MI, US
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Bought this in Feb of 2018. Suddenly in hot June the ac unit dies on me. ONLY 27,000 miles on it! So I'm told by Ford mechanic they are famous for going dead...oh how super. Recharging it won't help you. It ALL needs replaced, filter..resistor, accumulator. I've got an extended warranty but not everything is covered.
To begin with we changed out the compressor, relay, and sensor. We left garage, this was late fall this year 2018, got in the car and guess what? AC not working, blowing hot air. Called garage, they can't understand it. So we searched it on internet to see other people are having this problem. Called Ford and guess what? They state there hasn't been enough reported to investigate the issue. REALLY? I see a lot of people on here over years stating the same issue. So my question to FORD is how much more money are we to sink into a AC unit for it to work or even be right again? This is crazy! If there is a problem and a problem with a lot of them and other garages are saying it is unusual, don't you think you would fix it or at least call it a recall? I will NEVER NEVER buy any FORD again.
A/C died, could not find the problem, recharge not effective and it would come on/off at random times. Took it in 3 separate times in the year, it was charged, no mechanical issues found, no leaks, finally replaced a hose and again recharged it and it held ever since.
I bought my 2012 Escape used in Feb 2013, by the summer I had it to the dealer with the A/C problem. They had it for a few days, said it was fixed and I went on my way. Now, this was in the fall and I did not need the A/C until the following year. It happened again, but I did not take the car back that year. In 2015 I took it back again with the same issue, and then again in 2016, and 112 times in 2017. Finally a service manager said, "why does this keep coming back". Great question! No answer from anyone. I tried to get in touch with Ford directly, but they basically told me TOO BAD! I don't know what to do at this point. My dealer want $900.00 to fix a problem they can't fix! Does that make sense. I just want someone to let me know if it is fixable or not. Should it be recalled because of this? Thanks for letting me vent.
About 6 weeks ago had to have resistor for AC replaced, air worked great after this, then for no reason got in car on Sun 8/20/2017 and no air, blowing on all settings of fan but only blowing hot air. Have appt to get it checked out so unsure what it is but only about 50000 miles should not be having problems! Hoping Ford eventually admits there is a problem and reimburses all of us.
I for one did not either time ASK the mechanic to install anything. I asked if he could check out my car and tell me why the air was not working. He suggested that by adding Freon and checking it on the AC machine, it should take care of the problem. The air was not working a few days before when I stopped in and he was busy so I said I would bring it back. It was cool outside the day I brought it back so of course it was fine before he checked it out. There is a damn problem if it only works when it is cool outside!
Update from Jun 11, 2017: It is now 5 days later and the 1st time I need the AC, it works for 1/4 of a mile then quits! I now have 23081.2 miles on my car! Bull Crap!
Update from Jun 11, 2017: I added the second comment about 5 days later because I was putting in the tenth of a mile of my mileage and could not do a third complaint. I have figured it out and added the third one now.
2012 Ford Escape LT, bought off lease in late 2014 with 27,500 miles. Nice vehicle, no real problems for 2+ years. THEN my wife said A/C is blowing HOT? My mechanic, good guy told me bad news, compressor junk. He bought a kit with a lot of new parts, works great again, C'mon though, 5 year old ride, approx. 65,000 miles seems premature. Ok, this website is great!
This is more than the third time that the air conditioner isn't working. The annoying thing is, I just took it in for the same problem 5 days ago and they said it should be good. Is it time for the Lemon Law or does it just not matter and the little guy has to get burnt?
Air conditioner blowing hot air. Had the condenser replaced, for $586.00., worked for a while. started blowing hot air again, took it back., they said it was building pressure., They did something and it worked for a couple weeks. have had it back to shop 3 times. Now the say this is a problem with Ford escapes.I live in Florida its 85 degrees and the thing is not working again.
Had problem with the A/C from the first week I bought it . The A/C would cool for a while and all of a sudden start blowing heat. I took it to the service manager to let him see the problem. He took it in the next morning and it cooled for a while , about a week. I took it back again and they charged me 184.00 dollars, it was working . however it started all over again about 3 weeks later. I drove the car to the new service manager and she wanted to charge me again. Any suggestions ?
Dear Ford I understand that now beside having recalls that you pay to fix the issue, you now have "service bulletins" that tells us you know there is an issue but your not going to pay to fix the issue???? What the hell is that? The service bulletin tells us that water is going to leak into the ac unit and it is going to fail but your not willing to stand up and say hey we screwed up and will fix it? Hey ford way to pass the buck
A D V E R T I S E M E N T S
When adding freon, the gauge was showing over pressurized after a friend attempted to add it. I took it to my mechanic to fine tune. The a/c still quietly hisses when using it. Around the same time frame the blower motor resister had to be replaced (was only working on 3, then eventually 4).
- G S., Cincinnati, OH, US