This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving and my back windshield broke loose from the car. I was driving on manchester rd no more than 40 miles an hour. Upon checking, one of the rear hinges had broke and the windshield was haniging by the other hinge. Fortunately for myself and people behind me on the highway it held on. It is now clear that the other hinge is also rotted and I'm very lucky no one was injured. I was telling my coworker who has the same year, make, and model car about the incident and we decided to go out and look at hers. Her hinges are also rotted and the same thing could have happened to her at any time. We then went on line where we found multiple complaints about this same issue. The following image is of the hinges. A friend came and pushed the windshield back up in place as much as possible because it downpouring into my car. Then we ducktaped it to get me home. I did not want to let it hang again for the photos because I am afraid it will fall of completely. One image is of my car, the other of my coworkers.
While driving to work, I noticed that the Ford emblem on my steering wheel was off center, therefore making my car out of alignment but I had no idea how this had happened. I made an appointment to bring my car into town fair tire to get it realigned but was told that they couldn't do it because my engine cradle was extremely rusted so I would need to have that addressed at a mechanic. They also told me that they pulled the vehicle safety check they did on my vehicle from the year before when they changed my tires and there were no issues so this was very odd to them as well as to how this could've happened. I next brought it into my mechanic and was told that in order to fix the issue my entire front end frame would need to be replaced. $1600 later, my vehicle is back in line. Ford Motor Company is claiming there are no recalls on my vehicle even though they did have recalls on the 2005 Escapes for this same reason. I'm lucky I noticed and addressed this issue before something more serious happened like my engine dropping out of my vehicle on the highway or something. My vehicle isn't that old and only has 81000 miles on it. Something seems off.
Faulty exhaust system, rusted leaking exhaust fumes, not sure how long was faulty before the whole system became totally nonfunctional. Have contacted Ford Motor Company they agree this is "not typical" of their product but states no recall.
- Aiken, SC, USA
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I noticed some extreme fogging and a strange smell in my car. The car had just turned over 75,000, and was out of warranty. I took it to my mechanic who said the heater coil had gone out. So, he diconnected the heater coil. After that, the engine fans were running loudly. About 2-3 months later, the fan assemby broke-a piece of the assemby came off. All this occured while driving.
Air conditioning unit broke and leaked through the firewall causing unsafe driving conditiontions when running the air unit and defrost. 2008-2012 Ford Escape expensive receiver drier failures https://www.youtube.com/watch?V=afqh2B_ov6C&feature=em-share_video_user
When closing the rear door on the vehicle, the back window just exploded. Small particles of glass flew in all directions. The weather was sunny and dry and there is no reason for this window to have exploded. I was not injured, but picked glass particles out of my clothing. The vehicle was parked in a department store parking lot and not yet occupied when this happened.
The link between the gas petal and engine sometimes stops working! upon pulling onto a four lane highway, there was no gas feed and so I drifted onto the shoulder, turned the ignition off, started it back up and it was ok again. Until the next time it happened again! this I S very dangerous and I should not have to pay for this fix! the car has only 31,000 miles on it.
At first my engine light came on then my Ford Escape started but it only creeped down the street it barely wanted to go anywhere when I got to the light it wouldn't move at all so I backed it up then slowly drove it across the street out the way of traffic & when I shut it off it would not start back up the crankshaft & timing chain went out on it. It only has 65,800 miles on it and I only had it 8 months. I think there should be a recall on that part because the mileage is not that high for it to go out already. It's going to cost a lot to get repaired. I need to find out about the crankshaft will be able to get repaired under warranty.
2times vehicle lost all power, steering and brakes. Advised it is due to needing a new throttle body. Both times the vehicle was in motion on a highway.
Car keeps stalling. While accelerating as well as at freeway speed (on streets and on the freeway). The obd-II reader says its code P2111 which is for the throttle body. Got it leaned immediately after stall. Immediately after picking it up from the shop, it stalled again, showing the same code on the reader. Upon further research these seem to be defective on many Ford Escapes of this year.
Several times when driving the car at a high rate of speed (55+) the smell of gas fumes are very strong inside the car. This is espically true when the A/C/ is on high.
I had oil leakage in Jan 2015 and took it to dealership. They said its pto side cover gasket leaking. Car had only 48117 miles. Had extended warranty. They fixed it. Now again in a year I took car for regular oil change and they discover other leak. I don't see oil on the garage floor though. This time it's timing cover gasket. Don't have extended warranty any more. They said it will cost $1340 plus tax. I took it for second opinion and they said no leakage on timing cover gasket but same leak what I had it last year. They worded differently. They call it transfer case cover leaking. Car has only 66300 miles. Not understanding why car can have leakage problem in such low mileage. Ford need to look into these.
Vehicle was parked for 4 days in driveway. Vehicle engine compartment became engulfed in flames unexpectedly. Cause unknown. A 2014 recall related to throttle body is suspicious. Recall was addressed under customer satisfaction program 13N03.
When driving car going about 45mph.car shut off and wrench will appear on dashboard. I have been able to coast off the road, shut off car wait for a few minutes and restart car. I am in fear that car will shut off in area where there is no shoulder and I will be hit from behind. There seems to be a pattern building with this same problem, same model, same year.
I heard a loud pop while driving down the freeway. The sunroof had shattered and had a large hole in the middle of it. No object hit the car to cause this to happen.
Today was the worst it has been, it al started about 2 months ago, it just happens without warning of any kind. But today the first time was on my way to work, luckily I had a place to pull off, turn off engine sit and start it back, not immediate I may say ( a little hesitation in the starting) then the second time (today) happened in an intersection same process, but this time was very scary, seeing how cars were coming at me honking and going around me. Then the third time (today) was on my way home from work, with my grandson in the car I might add, this accrued not 30 minutes after the 2nd incident. I had to pull off the road and repeat the process to get going again. If this continues to occur, it could turn into a very bad accident.
First date of occurrence: 7/22/15 I was driving about 40 mph and it seemed as though even though I had fuel in my gas tank, that the car was running out of gas. I put it in park, turned it off and turned it back on again and it ran fine. (vehicle began kind of sputtering and when I pressed on the gas petal, it was like it didn't work at all.) was driving a distance of approximately 25 miles when this happened. Second date of occurrence: 7/24/15 I was driving about 50 mph and the same issue mentioned above happened. When I turned the vehicle back on, it took it a few seconds to turn back on. Third date of occurrence: 7/25/15 I was driving about 50 mph and the same issue mentioned above happened. Took vehicle to a shop on 7/27/15 and they said they could not find anything wrong with it. Fourth date of occurrence: 7/29/15 I was driving about 40 mph and the same issue mentioned above happened. Drove approximately 2 miles when this occurred. Fifth date of occurrence: 7/30/15 I was driving 40-50 mph and drove approximately 7 miles when this occurred. Had a diagnostics machine hooked up to vehicle and it read error code P2111 throttle actuator stuck open.
A D V E R T I S E M E N T S
- Akron, OH, USA