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10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
40,136 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Escape fuel system problems

fuel system problem

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2011 Ford Escape Owner Comments (Page 12 of 13)

« Read the previous 20 complaints

problem #31

Jul 082013

Escape

  • 68,256 miles

A D V E R T I S E M E N T S

Driving the truck suddenly would not accelerate and just shut off. I was able to start and coast over out of traffic.truck would start again but would not accelerate no more then 5-10mph and shut off.vehicle was towed to southgate Ford I was put in a dangerous position on the road.this could have been fatal if I was on the freeway. On top of all of the same complains of the same thing the dealership says I have to pay for work & parts truck pass my warranty limit and would not honor my Ford employee discount for parts or aarp discount to add insult to injury plus ican purchase online the parts from Ford.southgate wants to charge me $476.54 for parts I can order from Ford the parts myself for $262.09 online. What a shame checkin the oasis results for my vehicle I am appauled this is not on the recall list. How many people have to be killed first befoe this is addressed.

- Detroit, MI, USA

problem #30

Jul 032013

Escape 6-cyl

  • 55,000 miles
On wed July 3, I was backing it out of garage to take a trip to san antonio. I pulled out onto the street to leave when all of a sudden I lost all power. The check engine light came on along with a tool wrench. I looked in the manual and it said throttle problem. I turned it off and started it again and it drove perfect for half a block and lost power again. Finally I got it around the block and put it back in the garage where it sits, until I can find out if this is a Ford defect.

- Waco, TX, USA

problem #29

Jun 282013

Escape 6-cyl

  • 45,565 miles
Was driving down the highway at 60 mph with the cruise control on. Vehicle lost power like you had kicked the cruise off. Pushed on the accelerator but nothing happened. Shut vehicle off and restarted and it worked fine. Went about a mile down the road and it did it again. Had it towed to a Ford dealership and they said it was the throttle body which they said would cost $300 plus the cost for towing. This was dangerous because I could have been hit from behind when it suddenly decelerated.

- Chillicothe, MO, USA

problem #28

Jun 292013

Escape

  • 62,000 miles

A D V E R T I S E M E N T S

While merging into traffic engine shut down to limp home mode check engine light with P2111 & P2112 codes indicating a throttle body position error. Checked all connections at pedal, PCM, and throttle body test drive again same result. Cleaned throttle body with sensor safe cleaner with the same result. Impossible to drive in traffic continuously going into limp home. Extremely dangerous at speed as there is no indication when it may occur close calls with person following in traffic..

- Marbury, MD, USA

problem #27

Jun 082013

Escape 6-cyl

  • 63,000 miles
I am a single female and keep my vehicle maintenance up to date. I do not have anyone to call on to help in times of car trouble. The engine would lose power and start to 'coast' to a stop at varying speeds, including on an interstate. I had to pull the car over, turn it off, and restart. The restart was always troublesome. Once the dealership looked at the car, I was told I would have to wait at least 2 weeks for a replacement part. I had to deal with this issue for 2 weeks, putting myself and any passenger in danger of being involved in and causing a major car accident. I called the dealer 2 weeks later; the dealer did not contact me. I picked up the part and had it installed. I also purchased a cabin air filter in order to have that replaced at the same time. To my surprise, the car did not even have a cabin air filter installed when I purchased the new vehicle. I have never had that filter replaced. I have severe allergies and currently take 2 shots. I was not happy to discover the air entering my car was helping to contribute to my problems with my allergies. I will not purchase another Ford. Their customer service does not promote repeat customers. Ford does not stand behind their vehicles and are not concerned with the safety of their customers.

- Clover, SC, USA

problem #26

Jun 112013

Escape 6-cyl

  • 33,000 miles
Vehicle went into limp-home mode while under light acceleration. Had to be towed to dealership. Dealer diagnosed as throttle body failure.

- Freehold, NJ, USA

problem #25

Jun 192013

Escape 6-cyl

  • 49,000 miles

A D V E R T I S E M E N T S

I was traveling at approximately 60mph when my Ford Escape completely stalled and S service light came on. As I tried to move out of traffic I was nearly hit by multiple vehicles coming from both directions. I had the vehicle towed to the Ford dealership assuming this would be covered under power train warranty. After explaining to the service department what had happened, before they looked at my vehicle, they knew exactly what it was. Apparently, the problem with the throttle body is so common they can't keep the parts in stock. This problem causes the vehicle to stall or surge forward, usually at rates of speed exceeding 40mph. I was informed that Ford does not consider this part of the power train. $401.04 later I had my vehicle back. As I was paying the service cashier informed me that this was the 12th that had fixed that week (it was only Wednesday) and to hold onto my receipt because it really should be recalled.

- Pensacola , FL, USA

problem #24

Jun 182013

Escape

  • 41,300 miles
I was making a left turn from a road with a 45 mph limit. I just initiated the turn when it felt like I lost all power & was barely coasting. I waited 'til the road was clear to turn, but now there were 2 cars bearing down on me sounding their horns & with squealing tires as they attempted to avoid hitting me. I barely made it out of the intersection. At what felt like one mph, I drove onto the shoulder, turned off the car & gathered my wits as I was terrified. Turned the car back on & it was the same, but noticed a wrench on the display. Turned my car off & called my mechanic for a tow. While waiting, tried turning the car on again & it worked. Drove to the mechanic & he said it was a throttle body assembly problem, but no code had been set in the computer. He called schaumburg Ford & they said unless a code was set, it was not covered by warranty. I would have to drive the car 'til it failed again & set the code--like driving a time bomb! the next day I went to hopkins Ford where I bought the car 6/30/12 & they said the throttle body assembly failed the test, so it would be covered by warranty, but that it would be at least July before they could get the part because so many have failed & are on order. I would have to drive the car 'til then. Later that day they contacted me & said Ford advised this would not be covered by warranty & the service person estimated the repair at over $500. With this many failed throttle body assemblies, this sounds like a recall item. Sure hope I don't get killed or kill somebody while I wait for the part.

- Streamwood, IL, USA

problem #23

Jun 152013

Escape 6-cyl

  • 47,203 miles
While driving on the expressway crg G5 at 45mph the engine stalled, with no more power supplied to the car and it rolled to a full stop. The electronic throttle did not operate to accelerate or drive the car any more. The vehicle had to be towed away. The check-engine light and 'wrench' light are on, the associated dtc code is P2112.

- Sunnyvale, CA, USA

problem #22

Jun 142013

Escape 6-cyl

  • 50,600 miles
I was driving to work on rt. 80 in NJ at about 70 mph in the fast lane when all of a sudden there was no power. I would hit the gas and nothing. Fortunately, my steering and braking was not affected and I was able to coast to the shoulder and turn the truck off. Before that, I noticed the wrench light was lit on the dashboard. I sat for a minute while I looked in my owner's manual to see what the wrench light was for and it said throttle. I turned it back on and after a brief hesitation, it turned over. I pulsed the gas to make sure it was working, then slowly merged back onto the highway. I called my dealership to tell them what happened and they were very nice and asked me to bring it in asap. Since I was almost at work, I said I'd call him back and went to the Ford dealership near my office. There I was told this was a "known issue" and even if it was what he "thought" it was, he was nasty and said "there aren't any parts available anyway..." I asked him if the truck was safe to drive and he hesitated and said "yeah...it should be and that it is a "sporadic" issue." I left that dealership and drove to my office. I called my local dealership back and told them this. They said to bring it in the next day (Saturday) and they would take care of me. This dealership (magarino in sussex, NJ) is amazing! they are helpful, truly care about their customers and made sure that my truck was safe before I left. Even though I didn't have an appointment, they still made the time to get me in! they did have the part in stock, ran all the necessary tests, replaced the part and reprogrammed the computer so that everything would be ok. $400 later (part not under warranty), I was heading home. I hope this helps the possible recall investigation so that no one else has to go through the terrifying and hopeless feeling that I had this past Friday.

- Sparta, NJ, USA

problem #21

Jun 142013

Escape 6-cyl

  • 28,000 miles

A D V E R T I S E M E N T S

When traveling on highway, vehicle suddenly goes into a limp mode and the "wrench" warning light comes on. Vehicle is able to travel perhaps 30 seconds to one minute further unable to accelerate and seemed to be forced deceleration. I pulled over and turned the car off. I turned the car back on after a few seconds and the warning light was no longer illuminated and I was able to proceed to my destination. Per manual, the "wrench" warning light is for throttle/power train and illuminates when a power train fault has been detected. Have appointment with dealer service in two days.

- Houston, TX, USA

problem #20

Jun 082013

Escape 6-cyl

  • 20,650 miles
I was traveling approximately 70 mph on the interstate. My car shifted quickly into a low gear and the wrench light came on the dashboard indicating a powertrain failure. I was able to maneuver off the freeway and shut the car down. It would start up again, and we limped into the Ford dealership which was about 1/4 mile away. The dealership replaced the "throttle body" and indicated I was the "third one this week".

- North Little Rock, AR, USA

problem #19

Jun 092013

Escape 6-cyl

  • 49,000 miles
Driving the car we start to excel and the car shuts down due to the throttle body not functioning right.

- Marble Falls, TX, USA

problem #18

May 312013

Escape 6-cyl

  • 52,130 miles
While driving car started to shimmy, then would no longer accelerate. Turned off. Restarted and was able to drive home. On the way to the repair shop on June 3, 2013, while driving the car started to shimmy then would no longer accelerate. Turned off. Restarted and was able to drive to the repair shop.

- Houston, TX, USA

problem #17

Jun 052013

Escape 6-cyl

  • 37,500 miles
While driving westbound on I-10 towards houston, tx, as I came upon rush hour traffic and let off of the accelerator, the engine stalled. I was at an exit and was able to shift to neutral and coast to a stop at a convenience store on the service road. After waiting a few minutes I was able to restart the car and proceeded to get back on I-10 to continue to my destination. As soon as I ran into traffic again and let off of the gas petal, the same thing happened again. I was able to shift to neutral and re-start the vehicle while I was still coasting. This continued for the next 10 miles or so as I attempted to get to the hotel I was staying at, with the engine stalling whenever I released the accelerator, approximately 10 - 12 more times. As I was stuck in rush hour traffic in a strange city, the only way to keep moving forward was to drive with 2 feet; 1 on the accelerator petal and 1 on the brake petal. I would have shift to neutral and press the gas petal to increase rpms in order to keep the engine from stalling. Fortunately it did restart every time and I made it to my destination without getting in a wreck. The car was dropped off at joe myers Ford in houston, tx, on 6/6/13 @ 7:00am to be checked. Upon inspection I was told there is a problem with the throttle assembly and it would need to be replaced. The part is on backorder and won't be in for 3 weeks. I'm 1,500 miles out of the manufacturers warranty, so they called my extended warrant company to arrange for a rental so I can drive back home to new orleans, la. The extended warranty will only pay for 5 days of the rental, so I am awaiting a call back from Ford to see how to proceed with both the rental until my vehicle is repaired and the timing of how long this repair will take.

- Metairie, LA, USA

problem #16

May 222013

Escape 6-cyl

  • 37,500 miles
Vehicle was accelerated to cross an intersection and engine decelled to an idle condition - this happened at speed also - very dangerous loss of power without notice - almost caused an accident. Was very intermittent to begin with - dealer attempted tshoot and repair but no codes found - next day after dealer attempt problem happened numerous times and the dealer determined a bad throttle body.

- Quakertown, PA, USA

problem #15

Jun 022013

Escape 6-cyl

  • 29,494 miles
In heavy traffic the vehicle loss power with no response from throttle. Managed to pulled out of traffic and notice engine still running and check engine and wrench light on, still no throttle response. Turned off engine and waited 30 minutes. Restarted engine appeared to ran fine. Started down the road got about 5 miles and the same thing happened again. Had vehicle towed to dealer. They told me the throttle body was bad and it would be 2 or more weeks to get the part if we are luckily. They offered no loaner car and told me I could rent a car.

- Middleburg, FL, USA

problem #14

May 312013

Escape 6-cyl

  • 42,500 miles
Vehicle surged after a stop and would not go. Had to coast off side of road and shut down and re-start vehicle. Has done this multiple times. The throttle body was the culprit per the Ford technician. Part is backordered due to high demand for part. The throttle body is the highest part on order through Ford, indicating an issue with this.

- Shreveport, LA, USA

problem #13

May 282013

Escape 6-cyl

  • 38,700 miles
Driving down I-55 in St. Louis, my car lost power. I pulled to the shoulder without incident. The engine was still running but the throttle was inoperative. Turned the key off, waited a few seconds, and started the car. It ran fine, like rebooting a computer. This happened a couple of times before on side streets and it happened one more time before I got home on I-55. Went to the dealer with check engine light on. $98 for diagnosis, throttle body problem. Back order for over 30 days, so this must be a bigger problem. They cleaned the throttle body and fuel system, another $140, which they said would help until the part came in. Car just out of warranty 2700 miles. Kinda scary to lose power when your in traffic.

- Saint Louis, MO, USA

problem #12

May 302013

Escape 6-cyl

  • 64,117 miles
Driving on interstate at 65mph and vehicle just no longer had any. Accelerator response I pressed repeatedly as vehicles were behind and to the left of me. No response I had to immediately cut hard right off interstate to side of road, vehicle was running rough and engine repair indicator came on still no accelerator response I put vehicle in park turned off ignition and restarted. Vehicle restarted will engine indicator still on but now had accelerator response. Brought to dealer diagnosed as defective throttle body, is on national back order because of failures and was told it is highly unusual for that part to go, especially will so few miles.

- Amsterdam, NY, USA

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