This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Escape. The contact stated that while driving approximately 45 mph, the vehicle hesitated to accelerate. In addition, the vehicle sporadically failed to respond to acceleration attempts. The contact referenced NHTSA action number: DP12006 (engine) and stated that the parts were not available to complete the repair under the technical service bulletin. The approximate failure mileage was 53,227. The consumer stated the vehicle went into limp mode causing the vehicle to accelerate at 5 mph.
While driving on the highway, my SUV jerked slightly and then just decelerated, and I could not maintain speed. I had to cross over 3 lanes to the side of the road and turned the SUV off. There was no warning, and I had not applied the break. I noticed the wrench light came on the dashboard. I waited a minute and turned the SUV on again. I was able to get to my destination, however, during this trip, the SUV jerked slightly again, but this time there was a slight acceleration. I was able to maintain a safe speed for the remainder of the trip, as it only lasted for a couple seconds. I contacted the service department of the dealership where I purchased the car and where I regularly take the car for maintenance. The serviceman knew exactly what the problem was when I described the problems I was having. He suggested I bring the car in for service as soon as possible. The car was towed to the dealership, and they replaced the electronic throttle. I was told it was not covered under warranty, but since I had an extended warranty, they would only charge me $100. When I picked up the car, I actually paid $106, and I was never informed that this was a recalled part. I should not have been charged anything, as Ford was well aware that this part was defective and have been for many months now.
While driving down the highway my vehicle went straight to limp mode with no warning at all. I had to pull to the side of the highway while traffic was stopping behind me and trying to pass me. A wrench light and check engine light came on and I could not throttle my vehicle at all. I cut the ignition off, let it sit a minute and cranked it again. The problem went away. This has happened numerous times the last 2 days. It has happened while trying to go through intersections and while turning across traffic. The diagnostics at advanced auto shows throttle body stuck open. This is a very dangerous situation that seems to be happening to a lot of these vehicles.
My daughter was entering an intersection preparing to turn left. When she got enough of a clearing between vehicles to turn she went to accelerate to go thru with the left turn and she had no gas to go. The peddle hit the floor and the car died. She was able to coast thru the light with out being hit. But after that the car had to be towed home. We had to replace the throttle body on the vehicle. She was very lucky not to be in a serious crash because of this part going bad!
The contact owns a 2011 Ford Escape. The contact stated that while driving 10 mph, the vehicle jerked and then accelerated rapidly. The contact stated that the vehicle was taken to the dealer a few months later because the transmissions warning light had illuminated. The dealer stated that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 2,000. The VIN was unavailable.
- Sylvester, GA, USA
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The contact owns a 2011 Ford Escape. The contact stated the vehicle stalled several times without warning. The dealer replaced the throttle body which corrected the failure. The air conditioning system recently failed and would blow hot air. The dealer inspected the vehicle and was unable to locate the cause of failure. The air conditioning system was not repaired. The failure mileage was 18,000 and the current mileage was 30,000.
While driving in the left hand lane on a busy, busy dallas highway at 60+ mph, the engine failed. I managed to pull over -- across 3 lanes of oncoming traffic -- without getting hit from behind, while being honked at along the way, and managed to pull over on a small shoulder. I turned the car off and restarted it. The next two weeks, it did the same thing a few more times, but I was driving in the far right lane so it was less precarious. I took it into the dealership, where they diagnosed a throttle body failure. My vehicle has 46,000 miles only on it. My understanding is that this is an ongoing problem with Ford but they will not recall and fix the problem. Someone is going to be killed.
While driving at 45 mph, engine cut out but remained idling with no power. Pulled to side of road, shut car off then restarted while in "park" gear position. Traveled 1500 miles without incident, then engine lost power on 08/12/2013 while traveling 70 mph on freeway. Pulled to side of freeway and restarted car while in "park." Car ran fine for another 1500 miles, then on 09/06/2013 began losing power several times while going 30 mph (odometer was at 28,944). Limped home and called Lincoln/Ford dealership and arranged for tow. Car is presently at dealership waiting for warranty repair; "throttle body assembly" on order. There was no recall notice sent to me regarding this Ford Escape engine fault. The freeway loss of power incident put family in extreme danger while attempting to get to side of road.
I was driving to work in the morning and my Escape stalled while going through a four way intersection. I thought that this may have been an isolated incident so I continued driving. I then noticed while I was in traffic that the engine would shutter and not idle normally. It stalled again the next day. I took it to the Ford dealership in the city where I live with the check engine light on, they tested it and then the light reset itself?? they took it on a test drive and nothing happened with them while they were driving so they said that there was nothing that they could do. My car is shutting off while I am in trafic and driving, this is a serious safety issue. I have been blessed that the brakes work on the cars that drive around me or else I would have been in a serious accident on more than one occasion this week!!! please recall these cars and get them fixed before someone dies!!!!
The car went into limp mode while driving... gas pedal would not do anything until I pulled over and restarted. Wrench light and check engine come on, but go off after car is restarted. Took to dealer today after about 6 occurrences in the past month. It seems to be happening more frequently.
The contact leased a 2011 Ford Escape. The contact stated that while driving. The vehicle stalled without warning. The vehicle was towed to a dealer where the contact was awaiting diagnosis of the failure. It was determined the vehicle needed a new throttle body. The failure and current mileage was 40,000. Updated 10/17/13 the consumer has since returned the leased vehicle.
Upon entering a busy highway off of my neighborhood the vehicle lost acceleration power and went into a complete slow crawl as if coasting, almost causing me to get rear ended by 60 mph approaching traffic. Fortunately, I was able to barley coast to the shoulder before anyone could hit me. I turned off the vehicle until my husband arrived to bail me out. He then was able to restart the vehicle and managed to drive it to the nearest Ford dealership and left it there overnight. Upon diagnosing the vehicle with a dtc of P2111, they informed us that they ordered a replacement throttle body which would take approximately 3-4 weeks to obtain since they're on back order, leaving us without a reliable vehicle till the repair can be completed.
Driving at highway speed, lost all power, drive train warning light came on, engine light came on. Had to coast across lanes of traffic to emergency lane and shut off car. Turned back on and car worked normally, no warning lights. Traveled several miles and happened again. Ford dealer said it sounded like it was the throttle actuator, they have seen this before and it would cost me $400 to repair. Ford has a design problem with this part and refuses to fix it. I do not want to have to keep replacing $400 throttle actuators every 30,000 miles. The code was P2111. This needs to be done before an accident happens.
On 08/30/2013, my wife and I drove our 2011 Ford Escape which has the mileage of 38000 back home from a state park. When we were attempting accelerate the vehicle after a right turn from a stop light, the gas pedal suddenly stop working properly and would not accelerate, the wrench light was on. We stopped the car and restarted, it worked fine. Without thinking much about it, we drove on I-10 highway and luckily we get home safe. But it happened again on 09/01/2013 and 09/02/2013, respectively. This is definitely a safety issues which Ford company should resolve and I can't believed I drove it on highway with such hidden danger!!!
The contact owns a 2011 Ford Escape. The contact stated that while driving 70 mph, the vehicle independently engaged into limp mode and decelerated without warning. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 59,286.
The contact owns a 2011 Ford Escape. The contact stated that while driving approximately 25 mph, the vehicle would not accelerate. The vehicle was towed to the dealer for diagnosis. The technician stated the electronic throttle was replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The approximate failure mileage was 55,000.
On August 29, 2013 driver of a 2011 Ford Escape was attempting to turn left and accelerate the vehicle from a stoplight when the car jerked forward and would not accelerate or go with flow of traffic, and with traffic moving behind the vehicle creating dangerous situation. The dashboard showed a wrench light, and driver found it hard to move car forward as it went into "limp home" mode, sputtering all the way. The car was finally moved to the side of the road, shut off, and restarted, and driven the 3 miles home. Owner will take car to the dealership (carmax). Driver assumes will find throttle body code. The part and service should be covered under extended warranty. However, driver/owner will be out of pocket for deductible $250. Family was in car and this is definitely a safety concern on this vehicle. When it goes into limp mode there is no warning and may cause an accident when the vehicle suddenly decelerates to snail speed. I believe Ford must recall the faulty throttle body in the 2009-2011 models as they are safety issues for drivers in the car and other drivers on the road.
Wednesday August 28, 2013-I was going down my street headed to work-I had just pulled out of the driveway. Maybe going 15-20 miles per hour. Then the Escape jolted forward like it was going to stall and shut off. It did not start back up right away like it is supposed to. Thursday August 29, 2013-jolted, stalled, and shut off 3 different times today. One of those times, the vehicle was on the highway and a semi truck was coming up behind me and almost hit me! very scary!!! unsafe!! as I have been researching this problem, I have noticed that this is a common problem with this make, model, and year. Is it going to take someone losing their life for someone to do something about this problem?! Ford needs to step up and right their wrong and quit ignoring it.
8/29/13 - san francisco, ca I was driving down California street and my gas pedal failed at park presidio. I glided through the intersection and pulled over. I shut the engine off and made a few phone calls for assistance. When I turned the engine back on, the car was running fine.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA