Wife was driving vehicle, when she heard a pop. When she got home she noticed the sunroof glass had exploded. She told me and I went out to see if I could find a rock or any other foreign object. Could not find anything. The sunroof glass just failed in an outward direction. Ford has denied warranty claim and denied our appeal. I have read several other reports of this same thing happening with their Ford Escapes. Driving along and hear a pop sound. Then later realize their sunroof has failed. This critical situation needs to be brought to attention of Ford Motor Co. And have them stand behind their product, if said product is still under the manufacturers warranty.

- Auburn, WA, USA

The contact owns a 2010 Ford Escape. The contact stated that while driving 35 mph the sun roof "exploded" inside the vehicle. The contact was not injured by the glass due the cover on the sun roof. The contact took the vehicle to a dealer who took pictures of the shattered glass and sent the images to the manufacturer. The manufacturer determined that there was no defect on the glass. The contact stated that there was no debris on the road or anything that hit the sunroof to cause it to explode. The contact stated that the manufacturer should be responsible for the repairs and does not feel safe driving the vehicle. The failure mileage was 600.

- Mission, TX, USA

Was driving my 2010 Ford Escape limited when I heard a very loud pop and the sunroof glass had completely shattered. The person in front of me was about 100 -150 meters ahead of me, mid-60 degree day, highway driving. Was able to close the inner slide before the glass starting falling down.

- Anchorage, AK, USA