The contact owns a 2010 Ford Escape. The contact stated that the steering column failed and the vehicle became very difficult to drive. The dealer (phil long Ford at chapel hills, 1565 auto mall loop, Colorado springs, co 80920, (719) 387-1099) advised the contact to call the manufacturer. The manufacturer referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

- Colorado Springs, CO, USA

The contact owns a 2010 Ford Escape. While driving approximately 30 mph, the power steering ability failed without warning. The contact pulled the vehicle over to the road shoulder. Once the vehicle was turned off and restarted, it operated normally. The vehicle was taken to all american Ford of paramus (375 N J-17, paramus, NJ 07652) where it was diagnosed that the steering column failed and needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact also stated that the vehicle was inspected on August 4, 2016 by cutter Ford (98-015 kamehameha hwy, aiea, hi 96701) regarding NHTSA campaign number: 14V284000 (steering), but the dealer determined that no repairs were required. The approximate failure mileage was 98,000.

- Ridgewood, NJ, USA

The contact owns a 2010 Ford Escape. While driving 10 mph, the steering wheel seized and would not turn. The vehicle was towed to jim burke Lincoln (5300 gasoline alley dr, bakersfield ca, 93313, (888) 454-8292) where it was diagnosed that the steering column fractured. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 180,023.

- Bakersfield, CA, USA