This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The A/C broke just 2 months after purchase, and the dealership told me it wasn't covered. I have clients and children in my vehicle daily, and in the extreme DC heat it can be very dangerous with only hot air blowing out of the vents. This is a terrible problem, and I was told it is a manufacturer defect, which means you should recall these vehicles to be repaired. I am unable to afford it on my own, as I just purchased this vehicle 2 months ago!! this is horrible, Ford should recall these immediately!!
All of a sudden the engine starts to rev up when I am waiting at a traffic light or driving. It scares me that I push on the brake more as I am waiting for traffic light to change or when I am driving I take my foot off the gas pedal because am afraid of going faster.
Takata recall / Ford defective product low mileage Escape involved in a frontal crash and rear ended another vehicle (2005 accura) and the air bag system failed to deploy. $13,000 Escape was totaled. This is unacceptable.
My 2010 Ford Escape has a misfire between the steering or ignition column and the electrical system, the car rides very rough and has lost power steering during driving on a highway, brought into Ford dealership and they said no recall for the parts needed to repair, I read thenhtsa reports and read all the facts that happened to my car it said it is the control module and instrument cluster module.. but dealership said no recall.
Corrosion of hatchback brackets.I have ownened my Escape for 2 yrs and noticed the corrosion of these brackets.I was returning home from shopping and went to open the glass portion of the hatchback when the hinges broke off due to the corrosion over the years.the only thing I can think about is what if this would have happened while I was on an interstate, not a good ending. I have checked other websites and this is a very common problem with these veichles.I have even noticed this problem in shopping parking lots and other Ford Escapes on the road.please advise what to do this is a very serious problem as well as dangerous.
In July 2015 after leaving golf mill Ford in niles, il. For an oil change and tire rotation I drove through some construction mud and got home to clean the mud and noticed rust above the tire on my passenger rear wheel well, where I would have never looked otherwise. I called the dealer and went back and they put a claim to Ford. After one month Ford called me to tell me that because it was past 5yrs that they couldn't do anything. It could have been there before 5 years because it's a place where most car owners don't look. After researching on social media I see that there are thousands of Ford Escape owners with similar problem. There is no doubt in my mind that Ford failed to make these vehicles properly and they should do a recall on all these vehicles and stand behind their product. I take very good care of my vehicles, washing and doing regular maintenance and it is also garage kept always. I am utterly upset with Ford because they are just ignoring it and don't care. Something needs to be done about this. The cars made in recent years should never have rust in that short of time. My previous vehicle was a 1997 Ford Explorer and was 12 years old and there was not a speck of rust on it. Please help me and other owners with this issue !!!!!
I had turned off the highway and was traveling down a busy road when my car completely stopped without warning. Luckily, I was in the right lane and on a bit of a downward slope and was able to steer the "dead" car off the road. I turned off the engine and waited a minute. I turned on the car and it started again. I am concerned as I do a lot of highway driving and if my car suddenly stops like that again, there could be dire consequences. The earliest a dealer can look at my car is January 8th. My local dealer - January 14th. Today is December 28th. After reading some of these reports, I am afraid to drive it. Meanwhile, I need to rent a car, until someone at a Ford dealer is able to look at it this is not the first time this has happened. However, after previously having the car towed to a dealership - I thought the problem was resolved.
I pulled out of my street on to a main road and with no warning my Escape shut off completely while driving and multiple cars almost hit me because it was so unexpected. Now my car randomly shuts off and goes into limp mode, causing it to be quite dangerous to drive my vehicle because it gives you no warning.
Was completely stopped and took off slightly pressing the gas peddle and it felt like it tried to stall out and then lunged forward. The service wrench came on and we stopped and turned the vehicle off then started it again and that time both service wrench and service engine light came on. Went in to get the engine light tested and the result was throttle actuator control and throttle body range, code P2119
Tell us what happened: Was completely stopped and took off slightly pressing the gas pedal and it felt like it tried to stall out and then lunged forward. The service wrench came on and we stopped and turned the vehicle off then started it again and that time both service wrench and service engine light came on. Went in to get the engine light tested and the result was throttle actuator control and throttle body range, code P2119
The air conditioner on these cars are defective. There are numerous complaints online regarding the air not working. There seems to also be an issue with the front end wheel bearing/suspension.
Purchased 2010 Ford Escape XLT in April 2015. (1) vehicle had sound coming from engine when accelerating. Issued fixed by dealer replacing belt tensioner but noise has since returned. (2) vehicle already had or developed constant vibration at idle when in drive and foot on break and gets worse with A/C on. Took to dealer 3 times who stated they replaced right engine mount and rear transmission mount but vibration continued after repairs. Service dept tech stating that there is a strong vibration but that they are unable to determine engine vibration but that vehicle is operational. Vibration is very strong and almost feels like engine wants to turn off at times. If transmission is put in neutral or park then vibration is gone and not noticeable while driving. (3) transmission shifting from 1st to 2nd is harsh and delayed at times causing a jerking motion on numerous occasions during city driving and transmission occasionally jerks when put in reverse but not always consistent. Safety concern is vehicle feels as if it may shut down while this vibration is being observed and causes safety concerns when driving vehicle and that transmission may fail soon. Purchased at Fiat of fresno, fresno ca.
A D V E R T I S E M E N T S
- Erie, PA, USA