This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving to work and all of the sudden I lost power to accelerate. The wrench came on and then the red lock icon came on. It seemed that my car went dead. I pulled over to the side of the road and turned off my car. I had to get to work so I started it back up and drove in the slow lane. I was very scared as I was in rush hour traffic.
I was driving 55mph and the Escape suddenly lost power, decelerating and coming to a stop. The powertrain light came on and the vehicle had a difficult time turning over. The vehicle was taken to a dealership where nothing was found. The incident then occurred again a week later at the same speed. This time the check engine light and oil pressure light came on as well. The vehicle would only start in neutral and then it was taken to the stop. This time it was determined that the throttle body sensor needed to be replaced.
The Ford died on the interstate the second day(2/11/13) I owned it. It totally lost power and I had to coast onto the shoulder and wait. I returned it to the dealer where they kept it for a day and found nothing. It occurred three times the next week and I returned to the dealer. They cleaned something and the car worked without incident for a couple weeks. The car has intermittently quit over the last couple months. It got real bad this week (7/10/13) and when I took it to the dealership the computer finally registered a throttle problem. The part is on national back order and should take a month to get.
My 17 year old daughter has had two occurrences of the vehicle losing all power within the last two days (7/10/2013 and 7/11/2013). Once she was starting from a red light and the other she was driving down the road. Both times she was able to pull off to the side of the road and start the car and continue travel.
I was driving on a city street on 06/12/13 at approx 35mph and the acceleration/gas pedal lost all power. I pushed on the gas pedal and had no power. My veh was towed to the local Ford dealership (where it was purchased) and I was told it was not a common occurrence and they would order the part for the repair. A veh was not available from the dealership and I had to rent a vehicle. I was told to keep the rental for at least two days. I had the rental vehicle for a week and the part was still not available. We were then able to borrow a vehicle. The dealership told my husband that the part was on back order and they did not know when it would be available. My husband started calling other local Ford dealerships on 06/25/13 and was able to locate the part for the veh. We received a call on 06/26/13 that our veh was repaired. We were not charged for the repair but we are out of $400 for a rental vehicle. This will be my last Ford purchase.
- N Prince George, VA, USA
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While entering the highway from an inclined on-ramp, acceleration began to decrease even as the gas pedal was being pressed. I was able to coast to the shoulder, stop the engine and restart. The vehicle appeared to have returned to normal function. After traveling about 25 miles on the highway, the vehicle began to lose acceleration as I tried to increase speed to change lanes. The gas pedal was pressed to the floor of the car with no results. As I pressed the pedal the maintenance light and engine light lit up on the dashboard. I was able to get to an exit ramp and coasted to a safe stop. There was no previous warning from the dashboard indicators that there was trouble. I was notified by the dealership, that the throttle body assembly had failed.
Car shifted hard then stalled out. The wrench light came on the dash. When car was re started as it would flood ran for a day fine then the instances became more frequent.
While traveling at approximately 45mph, without any warning the vehicle lost complete power and stalled in the middle of the road. I was able to restart, drive approximately 50 feet with the same results. A wrench symbol appeared. Called a wrecker and had the vehicle towed to my dealership service department. Was informed by the service rep that they needed to replace the throttle body but did not have the part available. Nine days later today I have no answers, explanations, or transportation,
I was driving with my 7 week old son and 3 year old daughter. I pulled up to a red light and stopped. When the light turned green I pressed the gas to go. My vehicle surged forward into the intersection and then only slowly moved. There was power to the car, lights, music, and air were working but my car was only slowly moving and shaking. It was as if no gas was getting to the engine. I had to pull over onto the right lane, because the road had no shoulder. The sound and feeling the car was making made me feel like I needed to drive with my foot on the brake and the gas at the same time. There was no warning signs that there was anything wrong with my car, it just all of a sudden stopped. It was the worst feeling ever being stuck on a busy road with no shoulder to pull over onto and having my 2 babies in the car with me, as cars come driving up and having to switch lanes or slam on their brakes to avoid me.
My wife driving the SUV in city traffic.the car died, wife then pulled into a parking lot.the car check engine light and transmission light were on. She called a local tow truck to tow car to local Ford dealership. Dealership said it was the cars throttle body malfunction that caused the engine to stop. I think this should be a safety recall on Ford part.
I was going around a bend to enter a highway when my car "stuttered" and stopped running. I saw the powertrain light come on before it stopped. I put my hazards on and sat there for a few minutes. I was afraid of somebody coming around the bend behind me and not realizing I am stuck. I tried to restart it and it fortunately it did. There was no indication that the car was just going to abruptly come to a stop. I was lucky to not be on the highway. I was able to drive it home but the next day it didn't start at all. I brought it to my Ford dealer who told me it was a problem with a throttle body and that they have had several problems with them.
The Escape engine stopped providing power and the accelerator stopped responding. The car engine went to idle. After pulling over shutting car off then on again the engine began responding. This happened about 10 times before getting the car to a service dealer. The problem was identified as a failed throttle body. The dealer indicated that these parts are on a 10 day back-order due to so many vehicles having the same failure and parts are not available due to surge in demand.
My daughter was driving my 2010 for Escape at approximately 40 mph. As she was slowing down for a red light, it turned green. However, as she tried to press on the gas to continue accelerating, there was absolutely no rpms. And, as she pressed on the gas, the car made a constant lunging motion. We switched positions, and I was able to babystep my way to an empty parking lot to wait for the tow truck to take it to the shop for repair. Not even talking to them about the issue, I see now that this is a defect in 2009 and 2010 for Escapes. There are pages and pages of the same complaint out there online. With 6000 of these on a national back order, this absolutely should make the national recall list!!!
A "wrench" symbol came on in the instrument panel. Checked the manual. Took the 2010 Ford Escape to waconia Ford dealership where it was purchased new. Diagnostics came back as transmission problem with 5th gear. Options were repair at approximate $2750-3000 / 1 yr warranty or new/rebuilt at approximate $4500 / 3 yrs warranty the original warranty was for 60,000 miles the vehicle has around 62,500 miles chose not to extend the warranty. Yup, broke after about 2,500 miles after warranty expired. Dealership stated nothing they could do - I understand as they are the dealer not the manufacturer. Opted to have new/rebuilt done by waconia Ford dealership. I believe it is a Ford company problem and the company/manufacturer should take responsibility for its repair - at least to some degree with only about 2,500 miles after warranty expiration.
I was driving my 2010 Ford Escape at about 65 miles per hour on the New Jersey turnpike when all of a sudden the wrench light came on and I lost power in the engine. I was in the middle lane of a 4 lane highway and had to get over to the shoulder. The engine never shut off but would not go over 5 mph. I shut the engine down and restarted the car and everything was fine. I had 70 miles to go so I decided to try to drive on and everything was fine for 40 miles when it did it again. I got over to the shoulder, shut the engine off and restarted and was able to make it to my destination. I have an appointment to take the car to a Ford dealership to get it fixed on Thursday. The dealership told me that they were familiar with this issue and that the throttle control need to be replaced. I have looked online and have seen hundreds and hundreds of posts from owners that are having the same issue. What gives. If Ford know about this, shouldn't they take care of it!
As I was traveling down the road and was slowing down the vehicle suddenly acted like transmission kicked into neutral but when I looked down I saw open wrench symbol in cluster lit up and RPM was at idle and would not respond to throttle being applied and engine was running awful. I had to pull off onto shoulder and cut ignition off and restart vehicle but was only able to make it a bout a 100 yds. When it happened again. We caught a ride home and I came back with my scanner and drove it down the highway and it did it again at 55 mph. So I pulled off the road and scanned for codes and it had pending code P2111- throttle actuator control system stuck open. I purchased new throttle body and installed myself at a cost of $171.68 less tax. Not covered by powertrain warranty. Car operates fine so far. 2010 Ford Escape 3.0liter V-6 with 55 thousand miles.
The car had been parked and when I started it and backed up the wrench light was on and it had not power the second time I was stopped at a red light and when the light changed I stepped on the gas and had no power and the wrench light was on it was happen several times I turn the car off and restart it and it drives fine.
On 06/12/2013 while driving on a 2 lane highway the engine went into the "limp" mode with rough idle and no power. The wrench light on the instrument cluster came on. We were able to stop on a side street to check the vehicle out. After restarting the vehicle, it ran fine for several days, then repeated the same "limp" mode twice in a few miles with a shut down and restart of the engine clearing the symptom. Today 07/04/2013 on a 20 mile trip the vehicle went into the "limp" mode 6 different times. A couple of these times were on a busy 2 lane road with no shoulder almost resulting in being hit in the rear. The vehicle currently has 93500 miles on it and will be parked until repairs can be made. From reading other complaints this also sounds like a throttle body issue that others are having. We were fortunate not to be involved in an accident on each of these stalls. I urge that continued investigation go into this problem so that if it is the issue with other vehicles that causes the stalls these vehicles can be recalled and the issue corrected before someone is involved in an injury or worse accident.
The car stalled in an intersection. No light or warning, just instantly stopped. Called the dealer, he said no light, no code, no idea. After multiple more times, it finally did it and engine light came on. It indicated a bad throttle body. Took it to the dealer. He called a day later and said part would not be in for over a month. Although the vehicle is still under emissions and drive train warranty, apparently the throttle body has nothing to do with either. I feel Ford should recall, pay for repair and compensate if part is unavailable for over a month. There is not much incentive to purchase new as this is the newest vehicle I own. Currently relying on 15 year old truck to get to work.
While driving our Escape, you try to accelerate and there is nothing there. You can push the gas pedal to the floor and the engine does not respond. This has happened 4 times in about 6 day period. We have had to pull our vehicle to side of the road/highway and shut it off and then restart it. It does starts working again but we don't know when it will happen again. We took it to harrold zeiglers in kalamazoo Michigan, and they told us it was a electronic throttle body and there was 8013 of them on back order and no eta on when they will be in. I called Ford customer service and they told me the same story.[xxx], and [xxx] were the first to agents I spoke with. I told them that their answers were not good enough and I wanted to speak to their manager. He called me back 2 hours later(terry badge#62889) and he told me they were already aware of this issue and they could not help me because I had too many miles on my Escape(75000) which I told him I wanted to speak to his supervisor. He told me his boss would give me the same answer. I asked him if the national highway safety commission was aware of this issue and he said they were and that my issue and conversation would also be reported. I am not sure why there is not a recall for this issue as there are currently 8013 on back order. I wonder how many have already been replaced. This issue could cause a serious accident for someone else or my wife as she is the driver of our Escape. We are currently without a vehicle to drive because of this. Thank you for your time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Ballwin, MO, USA