This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Escape. While the vehicle was parked, the liftgate glass fell out of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the rear bolts and hinges failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,925. Updated 01/10/17
- Watertown, WI, USA
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- Watertown, WI, USA