My 2009 Ford Escape had warning light of Tire Pressure Sensor Fault come on and then go off. IT came back on and I took it to the dealer and they inflated tires ( I was told) and it went off. I was in a small car wreck and the sensor fault came back on and stayed on. I was told #1, it was low tire pressure, then after that was ruled out, #2 excuse was that I must have had tires installed incorrectly, these are the same tires that came equipped on vehicle and only have 37,000 miles on them, so I was then told, #3, they put it on a computer and "no sensors were showing". The mechanic was trying to fault someone else and did not want to fix it but as it was involved in an accident, the insurance company took over and I left the car at the body shop where I was told that a mechanic would tear it down to see where the problem as and see if it was due to the accident.

. I had paid my deductible and was told the car was good to go but the warning light was on and remained on. I did not take the vehicle home and demanded that they fix it. I do not want to drive an unsafe car. Upon looking it up myself, I found that if not fixed this could cause steering problems later (which are already in ra manufacturer recall in Ford Escape vehicles) and am wondering if this is a faulty system also and need to be recalled and fixed by Ford Motors. Same manufacturer tires, Michelin, original tires sold on vehicle as new and now I am having this problem.

The check air pressure light came on and wouldn't go off in spite of the tires being adequately inflated. The dealer replaced the sensor in the drivers side wheel and rebooted the computer. Why do vehicles need an air pressure monitor anyway!!!!! It is just something else to tear up and on the '09 Escape it is something to tear up on an already unreliable vehicle, next time I will likely buy a Toyota as I also own a Tacoma with 175000 miles on it that is mostly original, and roadworthy enough to drive across the country!

Here's my gripe not so much with the car but the ford employees. Below is a copy of a letter that I sent to ford.

I bought a certified pre-owned 2009 Ford Escape from VALLEY STREAM LINCOLN MERCURY 676 West Merrick Road, Valley Stream, NY 11580 on 08/11/10.

I took the car to the dealer service station on 08/11/10 for repair due to a faulty tire pressure gauge dashboard message. The car is under warranty. They told me that I would have to come back because the rims on the car were incorrect. They said it would take 3 weeks. In between that time I had to take the car back 08/29/10 because an engine light came on. I asked about the rims and they said that it would be another 3 weeks. I called the service station at a little over 3 weeks to check on the status. I was told to call the dealer. After several phone called and un-returned messages. I was told to contact the service station. Being given the "runaround" and seeking a resolution to the problem I then sent an email describing my issue to the corporate site at Ford.com. A representative named Rob called me on or about 11/05. He called the service station and was told the parts would come in 11/10. I called the service station on 11/12, then the dealer and was told that the parts did not come in and that he could not give me an estimate of when they would be able to make the repair. I called Rob back and he setup an appointment for 9 am 11/17 to bring the car to the dealer service station in Oceanside to see someone named Paul because he needed to inspect the car and order the part. Again mentioning an additional 3 week time table. I went to the dealer on 11/17 and Paul was not there. When asked when he would come in I was told by an employee that they didn't know when he would arrive.

I am now at this frustrating impasse and find it necessary to explore legal action to compel the Ford Motor Co. to address this problem in a timely and professional manner. I bought the car as a certified pre-owned vehicle and it was under full warranty at the time I brought the car in 08/11/10. I would have liked to resolve this matter without seeking help from the Better Business Bureau and the New York City Consumer Affairs, but at this point I am left no other recourse. The amount of time that I had to spend and the treatment I've received is absolutely shameful. It is with deep regret that my decision to buy a Ford was obviously the wrong one.

It goes without saying that I will use every resource at my disposal to dissuade as many people as I can from buying a Ford product now and in the future.

I wanted to send this letter in hope that Ford will take steps to insure that it's dealers and service providers will make the effort to provide some standard of professionalism and courtesy for it's customers.

Here's the address of the service station

Country Lincoln Mercury West Service Center 3535 Hargale Rd Oceanside NY 11572 (888) 526-5206

Avoid these guys at all costs... unless you enjoy incompetence.