This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on streets and highway, engine will stall out, complete shutoff, with no warning signs or lights. The computer is not storing any codes indicating faults. After a stall, can put the car back in park or neutral and restart. Most commonly occurs when transitioning from braking to acceleration.
Vehicle stalls/shuts off randomly while in motion driving. This has happened several times while on side streets and on the highway. Recently happened twice within 30 minutes. Extremely dangerous.
The Escape has been towed in 5 times in the last 6 months, the Ford house has kept it 2 weeks, 3 times and they can't figure out why randomly just won't start. They replaced starter, but that did not fix it. I took to a master mechanic and he can't figure it out. Vehicle was stationary.
I have been having issues with my ignition switch for quite awhile and from what I can see online I am not the only one having this issue in my model and year. One person mentioned that 2009 models do have a recall but I cannot find the number anywhere. I am trying to figure out if you know there is an issue with the ignition switch in this model why won't you recall this. I have just recently spent over $350 replacing the starter on my car because that is what I was told it was and turns out not. Can you please let me know what you find out on this?
1. rear lift gate glass hinge corroded and snapped off, leaving glass dangerously hanging on one hinge. 2. trunk inoperable due to trunk operating via electric patch and no longer receiving electric signal. 3. rear passenger side wheel well extremely rusting.
- Sayville, NY, USA
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During a cold snap in January, I clicked my back windshield liftgate to retrieve grocery bags, and the hinge on the rear liftgate window snapped in half and sent the windshield flying on it's hydraulic into my left shoulder. My car was parked in the parking lot of trader joe's in kalamazoo, I was at the rear of the car, opening the liftgate with my key fob. I was impacted in my shoulder, sustained an injury I am still dealing with, if my child had been on my left, instead of my right, it would have impacted his head. This is a serious defect and the auto repair place I had it fixed otto kihm's, said that they see this issue all the time with the Escape.
Tamara recall - bailey can move my wheel and it's electric only had it for a couple of weeks and barely drive it but makes pages on it and there was no recall on the car
The vehicle stalls when idling, even if only for seconds and surges forward randomly while traveling on the roadway. It has stalled on me up to 8-10 times in one trip from scottsdale to phoenix. It will stall rolling to a stop as well and has stalled on busy roadways and in intersections, putting me in great danger. This has been reported T hundreds of other drivers with the same vehicle and so far no mechanic or even the Ford dealership can pin point the cause. Other people have been reporting this same issue with their cars with only 30,000 miles and others have reprted that the car stalls at highway speeds and I am now afraid it will escalate.
I have a 2009 Ford Escape V6. There is a recall on my vehicle due to the power steering going out. Recently my steering wheel had started shaking really bad at times and now my power steering has totally went out. The information part on my vehicle tells me that there is a power steering system fault. I called the company and they told me there is a recall because this was made in the Kansas factory. The problem is that they will not fix it because they say that someone took my vehicle into South Carolina to get it checked and there was no problem. They say they've done their part and now I and responsible. *** they didn't do anything to fix the power steering. The only thing they've done was put it on a diagnostic test and it came back good but that was years ago. Just because they checked it years ago does not mean they performed anything to fix the recall. They have not done anything on my vehicle to fix the recall and they refused to fix it. This is a recall and they should be responsible for fixing it. How can I get them to fix this?............... I believe there's also a recall or something on the purge valve. My check engine light stays on and it says there's a major leak and I believe it's either because the gas tank because there's no gas cap for my vehicle or it's either the purge valve. Either way that should be a recall because a lot of other people have the same problem. This should be fixed by the company as well.
I have 80,000 miles on this vehicle. My check engine came on. I have hesitation when giving it gas. I have a vibration when car is running and in drive I took to a Ford dealership, they check for the issued ans it came up with a codes, P0012, P0022, P0341, P0346 related to 11-12-5. the dealer stated they would need to tear down the engine to inspect, not repair, but inspect. Estimated cost would be $1500. My car only have 80000, should this be under a warranty.Ford need to stand behind their product and repair my car. I'm confused why would my car have this issue when it only have 80000 miles and not 10 years old.
Vehicle would stall out, all power loss during driving. P2111 throttle issue. Happened 3 times. During acceleration/deceleration (especially on slopes) vehicle would just lose all power. Had to stop and shut off ignition before it would work again.
My 16 year old daughter was driving her 2009 Ford Escape yesterday. She was going about 40 on a city street and completely lost power. She was able to restart the vehicle and come to my work about 1 mile away. Her car did jerk a little but she made it. She was very scared. After researching, I found this is most likely the throttle body issue related to Ford customer satisfaction13N03. We took it to the dealer and sure enough if it the throttle body. They say, our VIN is not covered under this customer satisfaction fix. I called the Ford customer service and was told the same thing. This is ridiculous. The car is less than 10 years old and has 146,000 miles, so it qualifies, but they say only certain VIN# qualify. How is this" she could have been rear ended or involved in a serious accident because of this. How could you let Ford get away without doing a recall on something like this? we are obviously paying to get this fixed, but it is ridiculous. They know they have a problem and you even know there is a problem, but yet they will not fix it. You should have made Ford fix this in a recall for every vehicle for the safety of everyone. Why did you agree to let Ford basically pick and choose who they would fix with such a horrible problem?" it will cost me $310, which is not fair since they know, but it is not worth risking my daughter's life. There have been thousands of complaints on this very issue. We bought this car used, but it is not our fault that we bought it with such a defect. We would not have bought it if we had known about this issue. We researched recalls before we put our daughter in this car, and this should have been a recall
The back glass exploded!!!! I bought this car 3 years ago from my mother-in-law after my father-in-law had a stroke to help them out. The reason I am telling you that is to show how it has been taken car of. Luckily I was parked when this happened but it shook me up pretty good! I did not know what caused such a explosion. I was in the driver seat about to leave a driveway when it happened I am talking exploded! it was a oversized double car driveway the glass blew from grass on one side to glass on the other side! nothing hit it, it was not tooooo awfully hot, no one was around. I was in the front seat about to leave! the glass did do what is intended and shattered buttttttttttttt by explosion! I called my husband (I am still in shock) so he told me to call out insurance guy to see if it is something they will cover. In the meantime my husband looked up this problem by typing in Ford Escapes back window exploding it will pop up several pictures of this happening! I did call Ford all they can say is they will report it. My problem is 1) what if I was not in the car..... I would have thought I got vandalized 2) what if I had been driving? 3) what if I had been driving and someone walking by (like in a parking lot with a baby) or blew out all over other cars? 4) what if I was in a store and people walked by and it shattered all over them? in my case none of this happened but it could since apparently it is happening a lot.
Ford Escape hybrid 2009 [xxx] recall number 14S05 Ford won't fix the defect. It will cause crash on highway. It took it to Ford dealer in fremont, ca. The dealer refuse to fix it. Everyday I use, I worry it will crash because it almost crash couple times in the last couple years, until recently I found out the recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall I was driving in the far left lane of the freeway on my way to work and my car shut off, sometimes my cars does not start. I have had alternator, starter tested, and they are good, my camshaft sensor replaced, ignition switch replaced, spark plugs replaced, I keep a good handle on maintenance up, but my car shutting off while I am driving and sometimes don't turn on at all is keep happening, my steering wheel locks up, very hard to turn, all components in my car don't come on, gears light pops on and off, dashboard light sometime flickers. I have had my back lights. And it continues to happen.
Electronic throttle body is malfunctioning causing vehicle to not shift properly and causing the vehicle. This has happened on the freeway out of the blue and almost caused an accident. When the vehicle is shut off the light goes out and comes back on while driving sometimes same day, sometimes a couple days later. Unless the light is on the code cannot be obtained.
Was driving at approximately 20-25 mph, slowing down when car lost power. Wrench light came on first time this happened. Pressing accelerator did nothing. Car continued to slow down to a stop with car still running, albeit hesitating and "idling rough". turned car off and back on. Car started back up and ran ok but did the same thing the next day, but this time the wrench light did not come on. Online research indicated it was likely the throttle body, which had potential for dangerous situations, citing possible sudden deceleration. So I took the car to a local Ford dealer to fix it, but they did not fix it. Instead they "fixed" a different code they said showed up on the computer and did not even address the throttle body issue. The same thing happened two days later but, again, no lights came on. The third time it happened, the same thing occurred twice within 2 miles. Apparently it's still the throttle body I asked the dealership to fix a month ago that they did not fix. So now I'm out $600 to the dealership, and the problem is still not fixed. On all occasions, the car was being driven on side city streets at a fairly slow rate of speed, not exceeding 25 mph. And fortunately traffic was clear so I could pull off to the side of the road to get the car re-started safely.
A D V E R T I S E M E N T S
- Carlsbad, CA, USA