This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Please see this clip on youtube that explains our issue. Https://www.youtube.com/watch"V=ucusqj3-evk my vehicle, without warning will lose power and the wrench light appears. Same thing, mechanic has no clue. Why can't Ford figure this out. It's dangerous. My wife has stalled several times in traffic. What can be done" thank you!
My Ford Escape has intermittent stalling or seems like loss of power, car will stay on but seem like it wants to stall. If trying to give it gas it does not respond. Once turned off and then on again it works like normal until it happens again. It can happen at take off or while on the freeway going with the speed of traffic all of a sudden. At first I thought it was nothing but as time has passed it has become more regular and now I am having to get it repaired.
The vehicle has been leaking fuel since Feb. 2016 the engine light came on and I've replaced the evap. Canister due to the leak, the seal with it as well, and the canister purge valve. All this work was done at 2 different Ford dealerships. I was still leaking fuel and wrote to Ford who told me to take it to the dealership and they would fix it gratis. At the dealership they told me it was the gasket going into the tank and that "should" take care of the problem. It didn't. gas fumes still filled my car, and leaked gas all over the ground wherever I drove or parked. I returned to the dealership and told them I was still leaking fuel, but no engine light as in the last visit. They could smell it and see it had soaked the rear end of my vehicle. This time the mechanic told me there is a plastic ring around the top of the tank that was cracked and I would have to replace the whole tank and system for approximately $1000 additional on top of what I had already replaced. I asked him how all these mechanics could miss this"? and how can it crack if it's so tight in there unless the vehicle had been in an accident or is there a design flaw, or a failure of the part itself because of some problem in manufacturing. The car leaks while parked, in motion, and fills with gas fumes. I am terrified I may hit a pot hole and blow up. Myself I don't mind, but I have my 2yo grandson with me and that is just scary as all get out. And there is no engine light that comes on for this. He tells me the part seals as the system compresses when starting and the gas expands with heat that's why the overflow.that may explain some, but I lose a tank of gas every 2-4 days. If the break is at the top how is the gas leaving my tank in such extraordinary amounts" and the only people who serviced that car were Ford "mechanics".computer illiterate for uploads, but I have documentation& pics
I had my evap canister leak which I paid to have replaced approximately 100 miles ago on this vehicle due to a gas leak. Now I've been told they have to replace the seal because it is leaking fuel around this evap canister and it's a "closed" system. They claim the seal blew because of the system when they put in the new evap canister. They offered to do this for an additional $178.60 at Ford's quick lane service. When they replaced the evap canister why didn't they redo the seal then? they claim it didn't show on the codes in the computer. Yet the gas smell never went away and I found gas under my vehicle everyday from before and since the "repair" of the evap canister. I was away and when I returned I called them and took it in and that's when I was given this information. They also tell me other internal seals can also go when they change this evap canister. I get the "privilege" of paying them each time they do a repair twice! one for whatever they replaced the evap canister which they swear was the only problem and then when it didn't reseal the system the seal blew. I find it very hard to believe they couldn't have seen or known about this seal from this happening before. And even if they didn't or couldn't, why wasn't the seal replaced as a precaution to their sealed system. My vehicle is a 2009 Ford Escape, and it has been in their shop for more repairs than I care to remember. Every time they fix one problem another one miraculously appears within 100 miles or so.
- Myrtle Beach, SC, USA
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Throttle body assembly failed causing the vehicle to idle during driving mode. The vehicle would "limp along" without any response to pressing down the accelerator. Turning the vehicle off and then starting it again would correct the problem for a while until it occurred again.
The contact owns a 2009 Ford Escape. While exiting the vehicle, the contact noticed fuel leaking from the tank. The vehicle was taken to an independent mechanic where the contact was informed that the fuel tank was rusted. In addition, it was diagnosed that the fuel tank needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.
The first two times the problem happened were immediately after backing out of my driveway, going to work. I put the transmission in drive and accelerated. Almost immediately the car lost power and slowed--putted along as if it were running on 2 cylinders. I stopped, turned off the engine and waited perhaps 20-30 seconds, then restarted the engine. Then engine then ran fine, and I continuted on my way. Yesterday, however, the problem struck 3 times as I was driving home from work. Each time, I tried the above response, and it worked--for a short time. I live about 4 miles from work, and the problem arose 3 times in the approx. 15 minutes it takes to drive home. My wife mentioned that the problem struck when she was driving the car the day before.
Vehicle stalled and went into "limp-home" mode after accelerating from a stopped condition.("limp-home" mode is a mode programmed by Ford engineers to only allow the vehicle to move forward under limited power, generally only 1-2 mph.) I later found out that this was due to a faulty electronic throttle body. The vehicle then stalled an additional two times about two weeks apart from the first incident. I was able to use my own obd II code scanner to detect the error code P2111. I found out that this component was determined to be faulty and Ford Motor Corporation issued an extended warranty coverage for this component. However, Ford will only replace this part if they are able to document the error code themselves on their code scanner. The problem lies in the design of this vehicle in that it won't store this particular code. When the vehicle stalls, the only course of action is to turn off the ignition and turn it back on in hopes of resetting the trhottle body. This works but it cancels the error code. The driver is forced to employ this technique to continue their travel or faced with the option of waiting for Ford to come and scan for the code themselves. If this happens after normal work hours, this of course is not an option. The fact that this error code erases itself in an attempt to get the vehicle moving again is a catch 22 situation and one that Ford should correct. I was forced to purchase my own replacement throttle body since Ford would not replace it.
The contact owns a 2009 Ford Escape. The contact stated that the fuel cap warning light illuminated. The vehicle was taken to the dealer. The technician diagnosed that the fuel cap malfunctioned and the transmission developed a leak. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000.
Driving to work which is about 2 miles from where I am located at. My car suddenly loses power, the radio is still working, A/C is still working as well as the engine but I was not getting no acceleration at all and to top it all off, my steering wheel locked on me and 3 lights on the dashboard illuminated: Wrench light, oil and engine light. I got the engine light fixed the other week as well as an oil change several weeks back and the wrench was the first for me. I done some research and I see that I am not the only customer with a Ford Escape with this problem. I called different mechanics, some say its the alternator or it could be the throttle body, but either way I am screwed because Ford charges an arm and a leg to fix the problem, but does not refund you if the problem continues to persist. I called my local Ford dealership in ft. Myers, fl and they told me to make an appointment and pay a $100 for a diagnostic too see what the problem could be, my issue is that I am afraid that I can not even make it to the dealership and I end up in an accident or I pay a $100 for them too tell me that there is nothing wrong with my car(something Ford is known for). I hope something is getting done with this problem, if not Ford is going to lose its customers and if so I am going to switch over to Dodge.
Driving to work this morning at 70 mph in the far left lane, car again suddenly loses power, slows way down, no response when pushing on gas pedal and the wrench light was on again. Turned on hazards and had to cross 4 lanes of heavy morning commuting traffic to get off the freeway. As I stopped the car, again it acted like it was going to stall out. Put the car in park and turned off the motor. Turned the car back on, which didn't fire up as usual, but it did restart. Put the car in drive and drove to work without incident. I am scared to drive this car anymore! people on the freeway were not willing to slow down to let me over, the kept flying around me. I called two dealerships and explained what was happening and both said they would have to charge me to diagnose the problem regardless of the reported throttle body issues. They told me if the problem didn't happen when they test drove my car or if the code didn't come up that there was nothing they could do for me. I would just have to hope it wouldn't happen again!?
Started accelerating as I was approaching the freeway entrance, suddenly lost power. Pushed down on gas pedal and felt no response in acceleration. Turned on hazards and crossed two lanes of traffic to get to the side of the road. As I stopped to put the car in park, the car seemed jerky like it was about to stall. Put the car in park, tuned off the engine. Restarted the car, it didn't fire up right away as it usually does, however it did start. Put the car in drive and drove home without further incident that day.
I drive a 2009 Ford Escape which has been meticulously maintained and is in excellent shape. In March of 2015 I began to notice that puddles of gasoline were appearing under my vehicle. I took it to the dealer immediately and was informed that the fuel tank had rusted through and was leaking. This is arguably one of the most serious safety hazards that can be found on a vehicle, especially for one that is only 6 years old. Ford should have adequate measures in place to prevent rust on such a crucial part of the vehicle.
Throttle body emissions sensor. Eec test codes for throttle position sensors a & B. check engine light started to come on and go off periodically. Had is checked out at multiple places over the next year and now is over 80,000 and Ford refuses to cover under warranty.
Was entering highway, attempting to merge. Attempted to accelerate and it stalled. We were approximately 115 miles from home, and it attempted to stall twice on the way home. Took it to local dealer, they tried to diagnose the problem with no luck, kept it overnight to drive it the next day in hopes it would duplicate the issue, but, it didn't. since then, it has done it, probably, twice a year. Sometimes it will do it on the interstate, and, sometimes in town. We now have 36000 miles on it.
Ford Escape- problem with "check fuel inlet" light and "check engine" light. I took my car (original owner) in the first time and paid close to $500 to have a diagnostic check run to "fix" the issue, only to have the problem reoccur days later. The "check fuel inlet" light usually comes and goes, but recently has remained steady. I have had this problem for over a year. I have had the car back to the dealership and they want another diagnostic fee and any additional repairs will be out of my pocket. I goggled " Ford check fuel inlet" and found multiple complaints about the same issue. Everyone keeps taking their Ford Escape in to have the problem fixed, only to find the light returns later and they are paying additional fees for more diagnostic and repairs. This problem needs to be addressed with a recall. When I called the Ford Motor Co. About my concern, the man said there was nothing they could do except make record of my complaint. Please look into this. Thank you.
September 10 2014, vehicle was serviced at henry curtis Ford in petaluma California for recall 14S05. Prior to this recall, we had no problems with our vehicle. October 3 2014, vehicle stalled at 65 mph driving on highway. My wife was driving up hill on the highway in the far right lane and was able to pull off the highway to the shoulder. Vehicle towed to repair shop, unable to find any error codes. Vehicle towed to henry curtis Ford dealership in petaluma California where the vehicle was purchased new in 2008. A $145 diagnostic was done and only one error code was reported by the dealer. Code B1239 ( air flow blend door driver circuit failure). Vehicle could be driven as there were no check engine lights on at that time. We picked up the vehicle from henry curtis Ford, and drove home. October 10 2014. RPM's shifting up and down while driving on the highway at 65mph. Had vehicle towed to repair shop in san francisco. Serviced and replaced parts for B1239 error. Mechanic test drove vehicle and now another error code displays code P2112. P2112 Ford - throttle actuator control system error. The mechanic is replacing the throttle body and reprogramming the PCM. I called the Ford dealership and was told my VIN is not covered under any recalls for P2112. When I asked about consumer satisfaction program 13N03, I was told my VIN is not included. We had no problems with the vehicle prior to bringing it in for the recall 14S05. Now after that service we are having several problems and I have read that other vehicle owners are also having the same P2112 error. Ford should include our vehicle in this problem and see if the other two incidents we have are related some how. Everyone I spoke to at Ford did not want to help, but continue to charge me more diagnostic charges and repair. Thankfully we have an honest mechanic that is helping us out.
Vehicle stalled about 2 weeks ago. Oil change light and low tire pressure light came on a week later. Had maintenance done a week later. I was not notified about any recalls. Noticed that the steering wheel was really loose after rotate and balance was done. Took car to dealership and reported issue with steering. Dealership stated that it may need alignment but could not do service until next week. Put gas in car and vehicle stalled. Battery and oil light came on. After a few more times was able to get it started. Stalled again stalled again at stop light. Made it to auto parts shop and put fuel injection fluid in tank. Car stalled. Finally started again. Made it to repair shop. Did diagnostic tests no codes reported. They examined the fuel and it was good. They guessed that the fuel pump may need replacing. I researched recalls on my VIN and found that there are 2 recalls on the vehicle that were never performed. Purchased vehicle in May. Never received recall notices. Repair shops and dealerships are not checking for recalls when diagnosing problems.
A D V E R T I S E M E N T S
- Blackwood, NJ, USA