This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Intermittent problem when driving gas pedal seems to loose resistance, vehicle starts to slow even though adding more power, as vehicle slows and approaches 5 mph it starts transmission to seize and engine to backfire. Then with car stopped it won't go. When restarted it won't go the first time but the second start will then operate normally. Has happened several times in a day at highway speed or in town. Ford dealer unable to repair it so far had a minor leak in axle seal in front wheel drive repaired that no help. I believe it is a throttle body problem and have found this problem being suffered by many others on internet forums for repair advice/questions.
The day after purchasing my 2009 Ford Escape on 2/16/2012, the engine stalled while I was driving. I was slowing down to turn into a driveway, and the dash board lit up (engine, oil and other lights). I put the car and park and restarted it. I thought it was a random event. A week later it stalled again while traveling approx 60 miles per hour on a highway. I had slowed because the speed limit had decreased in that area. The dash lit up again and the car stalled. I again, put it in park and restarted the truck. The car was taken to the approved mechanic for the dealership and they could not find out why the vehicle stalled. The mech stated a code indicated problems with the gas cap but no reason for the stalling. The fuel assembly was replaced. The car has stalled approx three times since then. Today, 4/23/12, I was traveling approx 40 mph and it stalled while in traffic. I was glad the person behind me stopped without rear ending me. Approx 5 minutes later, as I was turning into my parking space at work, it stalled again. I repeated the usual...shift to park and restart. This is very dangerous!!!
2009 Ford Escape. Consumer states vehicle died while driving the consumer stated a wrench symbol appeared on the dashboard. The vehicle was taken to the dealer. However, they were unable to find any codes and the vehicle passed all their tests. The dealer did fix a transmission leak and an air sensor. On January 5, 2012, the vehicle stalled again and the wrench symbol appeared again. The dealer was unable to find any codes. On March 5, 2012, the vehicle stalled again, and the battery symbol illuminated.
The traffic was light; I was driving on rt. 173 going East between hunt club rd and 41. As I passed over the bridge covering I-94, I let my foot off the gas to cruise which allowed traffic to merge and clear. The road changes from two lanes to one lane at this point. I was driving about 40-45 mph and I slowed down to about 30-35 mph. I was driving straight in the left lane. As I started to accelerate after traffic in front of me cleared, I stepped on the gas and there was no response. I repeated and looked down and saw that all the gauge lights were on. The steering was difficult and I applied the brakes slightly and realized that the engine was off. The engine stalled. There were no noises. The windows were open. The ac was off. I shifted the car in neutral and started the engine as the car coasted in a straight line. The engine re-started and I continued to drive to rt. 41. the engine stalled again 2/4/12 with mileage at 33,866. Both times I informed the dealer who said there were no issues found.
The contact owns a 2009 Ford Escape. The contact was driving 25 mph when the vehicle stalled without warning. The contact mentioned that she was able to restart the vehicle after a couple of minutes. The vehicle was taken to the dealer who was not able to duplicate the failure. The manufacturer was made aware of the failure who did not offer any assistance since the problem had not been diagnosed. The vehicle was not repaired. The failure and the current mileage was 36,000.
- York, PA, USA
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This is to report a recent issue with my 2009 Ford Escape. I was driving 65 - 70 mph when suddenly my accelerator died. It is like losing the brakes but the opposite. Pressing the accelerator does not do anything and you have to go on the side for emergency stop. This is a safety concern given that it is a possible cause of a crash with any vehicle around you at the time of suddenly losing your speed in a highway. The dash showed a wrench light, which tells me to bring the car to dealer. The dealer on the other hand will not fix it because they cannot find a service code from computer. It happened 4 times and I have to bring the car the 2nd time, then they replaced the throttle body even without getting a service code. So far no repeat of the problem. But I think Ford should investigate this for recall issue and for safety reason since I see similar discussions from other customers in the web.
Letter from congressman brown on behalf of constituent regarding problems with her 2009 Ford Escape; she has an arbitration date on June 28 in columbus, Ohio; please respond directly to the cleveland office the consumer stated the vehicle has been to the dealer on five occasions because the vehicle would jump/lunge while engaging it into drive or reverse. Within the last year, the vehicle began to lung/jump while driving down the highway. The vehicle has also been to the dealer six times for a rear leaking window. The weather striping was replaced, but the leak continued. Recently, when the consumer filled the gas tank, it only registered a half tank. Also, there was a vibration coming from the vehicle while driving 25 mph.
The contact owns a 2009 Ford Escape. The contact stated that while driving 25 mph the timing chain cover cracked causing the serpentine belt to come loose. The contact took the vehicle to the dealer and who replaced the timing cover. Five months later the vehicle started leaking oil and when the contact took the vehicle back to the dealer they discovered that the timing chain cover had cracked again. The dealer had not determined what caused the timing chain cover to crack. The contact stated that the vehicle was unsafe to drive. The failure mileage was 28,000.
Got home at 4pm, parked the car in the garage and turned it off. Walked inside and went to dinner at my in laws. About 3am my wife woke up to one of our babies crying. She went down to see what was going on. As she was walking through our kitchen she smelled something that was not right. She woke me up and we all left the house and went to her parents house across the street. We called the gas company and they came to search the house. The could not find a gas leak, so the guy from the gas company asked to look in the garage. When we opened the garage it felt like 100 degrees. We looked in both cars and there were no keys in the ignition. We popped the hoods on the cars on our Escape you could barely touch anything inside the engine compartment because it was hot. On our other car you could touch everything. We tried to back the Escape out of the garage until we could get it to the dealership the next day but were unable to. The next morning we ended up calling to have it towed to the dealer ship. They checked the wiring under the battery because they have had complaints of the starter spinning but never starting. Since then they as well as Ford have said we have made this up and are unwilling to do anything about the situation because they have never herd of such of a thing. Since we are the first they don't feel obligated to do anything till someone gets hurt or dies.
The contact owns a 2009 Ford Escape. The contact stated that after slowing down and accelerating the engine stalled. The dealer was contacted and stated that they could not duplicate the failure. The failure occurred approximately 20 times and the vehicle was taken to the dealer each time. The vehicle was not repaired. The failure mileage was 2,419. The current mileage was approximately 15,000.
Continuous emission of visible particulate matter of unknown origin from the interior heating/cooling air ducts of 2009 Ford Escape. Dealer has been unable to resolve. Particulate causes coughing and sneezing. Dealer states that it is just insulation that is non-toxic and not harmful. I do not agree and would like to have samples tested for toxicity and potential harmful effects of continuous inhalation.
2009 Ford Escape timing chain case cover cracked. This caused misalignment of the attached pulley and subsequent detachment of the serpentine belt. There were 13600 miles on the 4 cylinder engine at the time it occurred.
2009 Ford Escape limited with 4WD and 4 cylinder engine has continued to spew flacky white material from the heating/ac ducts when the system's fan is operating. Upon return to the dealer, I was informed a technical bulletin existed to resolve the problem. The dealer supposedly followed the directions in the manufacturer's bulletin.the dealer also indicated the material was insulation and non toxic and not a carcinogen. The problem continues to exist with smaller particles being spewed forth whenever the system is turned on. I am concerned that continuous inhalation of this material will have both short and long term health consequences for me and my family. Since there is already a technical bulletin out, my situation is not an isolated incident. I plan to return to the dealer for resolution but I am concerned that there is more at risk. How do I determine that inhalation of this material is not toxic and does not impose a health risk??
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- Indianapolis, IN, USA