This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle stuck in the intersection waiting for a red light. Engine light kicked on. Error code P2111, throttle stuck. Would been in an accident if on highway. Ford needs to address this issue.
While entering a main highway from an exit, during acceleration the vehicle began "spluttering" and stalled. Car was turned off and restarted successfully. Again, leaving a parking lot onto a main highway pulling out of median begin "spluttering" and stalled. Car was turned off and restarted successfully. Again, stopped at a red light, when light turned green and began accelerating, car stalled in the middle of the intersection. Car was restarted and took to local dealer for inspection. Found to need a new throttle body. Upon research, found that this has been a frequent complaint. This has the potential to result in fatalities.
I was merging off of an exit ramp. I slowed down so I can enter traffic, and then when I accelerated, the car hesitated/lagged before surging me forward. This problem occurs often and has almost caused an accident. Sometimes it will happen when I'm completely stopped and then accelerate, or going up a hill.
My 2009 Ford Escape XLT (this is my third Escape, and the only one that has ever caused me any problem) has never accelerated as it should, from the day I drove it new off of the lot. It has always hesitated, lurched, lunged, jerked; most frequently when accelerating from a full stop or a rolling stop. It had never "limped" until at approximately 50K miles, when the throttle body failed twice while traveling at approx. 50mph (wrench symbol lit up). After having the throttle body replaced by my dealer in late June-early July 2013, the lunging, jerking, hesitating continued. On 8/8/13, when accelerating from a rolling stop, the vehicle died while attempting a "Michigan left" onto a 4-lane highway (this time the battery light and service engine lights came on). If the traffic signal for oncoming traffic had not been green, I was at risk of being struck by several vehicles traveling at rates of speed up to 70mph. I was able to let the vehicle roll back into the turn lane; turned it off and then back on; but acceleration is still not operating as it should. The rpms are all over the place. I feel as though I am driving a "death trap". this is a very urgent issue and must be addressed and repaired by Ford swiftly and at no cost to the consumer. I had to pay almost $600 to have the throttle body replaced (including a rental vehicle). This is unacceptable and extremely dangerous. If this problem is not satisfactorily repaired at no cost to me when I attempt to take it to my dealer again (I'm considering having it towed because I'm so afraid to drive it), I will never purchase another Ford vehicle.
While driving on he interstate at 73 mph, the vehicle lost all power, warning lights came on, and although the engine appeared to be running, there was no action I could take other than to pull off the roadway, turn off the car and wait. Approximately 2 minutes, I attempted to restart, which it did, but ran rough at idle. I waited a few minutes longer, restarted and it performed normally for about ten miles. Then it did the exact same thing over again. Last year, in my wife's 2010 Ford Escape, the exact same problem occurred, we took it to the local Ford dealership and paid $541 (the requested factory assistance was refused). Both problems are dangerous because they problem occurs unexpectedly, at highway speed, at idle waiting for a light to change, or when pulling into traffic. No power, pull off the road, and wait to restart.
- Pensacola, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2009 Ford Escape. The contact stated while driving various speeds, there was a sudden loss of engine power with the illumination of the wrench symbol. Upon restarting, the vehicle it functioned normally but the failure recurred before reaching his destination. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was notified of the problem. The approximate failure mileage was 42,000.
2009 Ford Escape has a very dangerous defect with its throttle body component. While driving during normal operation, the vehicle will go into limp mode without warning. A yellow wrench appears in the console indicating a maintenance problem. The engine will reduce to idle speed, the foot accelerator is inoperable during this incident. When in the idle mode, the vehicle speed is reduced to about 5 mph. The vehicle has to be turned off, then restarted.in order to reboot the system. The first two incidents happened on consecutive days. A week later, it happened again. Today, it happened 4 times, once on the busy interstate highway. Ford claims this is a common problem, therefore the replacement part is on back-order. I ordered my part (express) thru the local Ford dealership about a month ago and top date the part has not arrived. Ford is unable to give N estimated arrival date of the replacement part.
When the gas pedal is pushed there seems to be no gas going in there.the a motor actually goes from a normal sounding engine and it sounds like it drops down to a lower gear when this happens and I have to coast to park safely. Then I have to wait a half hour to start the vehicle up again and sometimes it will just conked out again. Now what its doing its getting it got worse and now I can only go maybe 5 minutes and it conk out again.
While driving the wrench light and check engine light came on and the vehicle went into limp home mode and would not go faster than a couple of miles an hour. The engine was surging during this time. I could turn the vehicle off and restart it but it would immediately do the same thing again. The codes that were read from the vehicle were P2111 and P2112 and said the throttle stuck open and throttle stuck closed.
I was on the highway going around 60 mph. The vehicle seemed to die.I pulled over and realized it was still running, but would only idle and did not respond to pressing the gas pedal. I restarted the engine and drove about 50 miles without further incident, but engine warning light remained on. The next day, the engine warning light was on when I started the vehicle, and it lost power immediately. I restarted it and within driving 5 miles it " died" over 15 times. I attempted to drive it one more time and it repeated the same problem 3 times before I made it to the end of my block..I haven't driven it since.
The contact owns a 2009 Ford Escape. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. The contact mentioned that the failure occurred intermittently. The vehicle was taken to a dealer where the failure was unable to be replicated. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 39,000 and the current mileage was 39,500.
Driving vehicle approx. 50 mph on a clear day, approx 105 degrees in las vegas nv, the RPM's suddenly went "limp" around 900 even though the gas peddle was fully depressed. Appearance of a wrench light and check engine light noted. Hazard lights were engaged and the vehicle was successfully pulled to the side of the road, turned off, and restarted. Ran fine like nothing happened for about a mile and a half. Same issue. Repeat troubleshooting. Incident continued to happen for 4 more days consistently. Taken into Ford dealership for diagnostic and repair. Mechanic contacted me after diagnostic and informed that the code for the throttle body was in error. Replaced the faulty part( I kept it at my request due to the possible investigation into the matter) and the vehicle now runs fine. Thank goodness the issue did not occur in a busy intersection where an accident could have potentially endangered anyone.
The engine sputters and stalls while driving. It has done this 10 or more times in the last two weeks. The yellow wrench symbol is displayed on the instrument panel. After getting to the side of the road and switching the car off and back on, the car will run fine for a few miles - sometimes for a day or two. After talking with a couple Ford dealers, I was told that this is a common problem with the throttle body and there was no throttle body's available to fix the problem. There was a two to three month backorder for the part. If I keep driving the car it will be a matter of time before the car will cause an accident. If this is a known problem Ford should be responsible for the repair.
Driving at around 70mph and I noticed a light that looks like a wrench. The car began to lose acceleration. I had to pull over, stop the car and turn it back on and it began working again. The problem reappears after about 4-5 min of driving. This problem comes and goes. It will work fine for a few weeks and then it will start up again and disappear after a few weeks.
At full speed on the freeway the throttle body decided to go into limp mode and go to an idle only. I had to quickly pull to the side or I would have been hit. If I would have been in heavy traffic I would have caused an accident. The situation happened again today while waiting for a red light. It sounds like that is being investigated already.
When driving the truck we lose acceleration and pressing the gas pedal does nothing. This has happened now 4 times. The idle sits between 800 & 1100 rpms when this happens. We took the truck to the service department at pine lake Ford in laporte, Indiana and they said that the throttle body needs to be replaced at a cost of $383. Our extended warranty just ran out and this seems to be a recall problem when I investigated it. We are afraid this is going to cause an accident given the fact most of our driving is highway driving. Why isn't Ford owning up to this problem and recall this part" does someone need to be hurt or be killed before Ford takes action"
Driving on interstate and lost power with no warning. Went into "limp home mode, Ford's safety feature, ha ha". managed to maneuver to the side of the road without getting run over, but there were a lot of horn blowing and upset people behind me. Once on the side of the road, shut off engine and cranked right back up. Quit again before arriving at home on the same trip and several other times. Very dangerous situation. Does someone have to die before Ford will recall a manufacturing defect?
The contact owns a 2009 Ford Escape. The contact stated that while driving 55 mph, the check engine light illuminated as the vehicle decelerated and the steering wheel tightened. The vehicle was towed to an independent mechanic for diagnosis where it was stated that the eye bar pulley needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 74,000.
While driving at approximately 60 mph, the engine suddenly shut off and the wrench sign lit up. I had to coast through 3 lanes of traffic in order to pull over to the side of the road. I turned off the engine and it started up again, however the engine kept shutting off every few miles. Thankfully, I was able to get it home. I took it to an auto parts store to diagnose the problem, and found out I'm having a problem with the throttle body sensor. While looking up the part on the internet, I noticed that a lot of people are complaining about Ford (especially Escapes) having this issue. Why isn't there a recall? of course my warranty has run out and I will have to come out of pocket with the repairs. This is a very dangerous situation. I now have to take the bus back and forth from work because I cannot afford to repair it at this time. My daughter is in college and I refuse to let here use the car while it is this condition. She has to find a ride every day to summer school and her job. Please please please have a recall! it is not fair to hardworking people, especially since Ford knows this is a problem. I will never buy a Ford again.
I was just pulling away from a drive thru window when the "wrench" light came on, and the truck stopped moving forward as if it had been shifted into neutral, which it hadn't been. I turned off the vehicle and waited a few moments and restarted it and it was running fine, with no further lights being illuminated on the dash. This same problem happened again approx 3 weeks later, although this time I was going approx. 20 mph, having just accelerated from a stop sign. The wrench light came on, but this time the engine light also came on, and then the truck lost power. I turned the engine off, waited a few moments and restarted it. This time, however, the engine light did not go off, so I took it to an auto parts store to read the computer. They found diagnostic code P2111, throttle body stuck open. After a few hours of sitting in my parking lot at work, when I started the vehicle there were no lights illuminated on the dash, and per the dealer's service department, the computer had reset itself.
A D V E R T I S E M E N T S
- Victoria, TX, USA