This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Escape. While the vehicle was operated at low speeds, it lost power without warning. Bill currie Ford (5815 N dale mabry hwy, tampa, fl) was called, but did not assist because the VIN was not included in a recall. The manufacturer was notified and stated that they had no involvement in recalls. The contact was transferred to NHTSA. The failure mileage was approximately 75,000.
The contact owns a 2009 Ford Escape. While driving 25 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to NHTSA. The VIN was unknown. The failure mileage was 135,000.
The contact owns a 2009 Ford Escape. While driving at an unknown speed, the steering wheel shook and became extremely difficult to maneuver. While idling, the vehicle shook, "jumped", and the check engine warning indicator illuminated. The contact then stated that the vehicle was initially taken to phil long Ford at chapel hills at (719) 387-1099 located at 1565 auto mall loop, Colorado springs, co 80920 as an attempt to trade the vehicle however, the contact stated that she inquired about diagnosing the vehicle and the dealer refused. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 14V284000 (steering). The manufacturer stated that there were no recalls associated with the VIN. The failure mileage was 161,444.
I have 80,000 miles on this vehicle. My check engine came on. I have hesitation when giving it gas. I have a vibration when car is running and in drive I took to a Ford dealership, they check for the issued ans it came up with a codes, P0012, P0022, P0341, P0346 related to 11-12-5. the dealer stated they would need to tear down the engine to inspect, not repair, but inspect. Estimated cost would be $1500. My car only have 80000, should this be under a warranty.Ford need to stand behind their product and repair my car. I'm confused why would my car have this issue when it only have 80000 miles and not 10 years old.
The contact owns a 2009 Ford Escape. While driving approximately 40 mph, the vehicle lost power and the service engine and wrench warning indicators illuminated. The failure recurred numerous times. The vehicle was taken to northside Ford Lincoln dealer (located at 1312 North keller dr, effingham, il 62401, phone number: (217) 342-3929) where it was diagnosed that the throttle body failed and needed to be replaced. The vehicle was repaired. The contact also stated that the vehicle was previously serviced at northside Ford Lincoln dealer for the same failure; however, the failure recurred. The manufacturer was called and informed the contact that nothing could be done. The approximate failure mileage was 76,000.
- Saint Elmo, IL, USA
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The contact owns a 2009 Ford Escape. While operating the vehicle, the service engine sensor indicator illuminated and, while driving, the speed would suddenly decelerate. The cause of the failure was not diagnosed. The local dealer (al piemonte Ford located in milrose park, Illinois) was notified of the failure. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 40,200.
Was accelerating after coasting to slow down for a turn on city streets. Engine stalled out and service, oil, and battery lights all illuminated on the panel. Vehicle lost all power and had to coast to a stop. Put it in park, turned off and restarted with no issue. This is the 5th time this has happened in the last 18 months, all in simliar scenarios where accelerating after coasting.
Was driving on I80 in traffic, with the traffic speeds were roughly 35 mph. After a short period in traffic, when I went to accelerate I noted that the engine had died. This left me unable to accelerate or do anything other than break or cruise in a very busy interstate. I then stopped the car, put it in park, cycled the key, the engine fired and the vehicle was able to complete the 10 mile drive home. This is a very dangerous scenario. And honestly it probably wouldn't be a big deal but this has happened on this vehicle in the past and is a known issue on Ford's in general. This happened with the same vehicle roughly 10 times in 2013. The engine would unexpectedly turn off, sometimes on the interstate, sometimes in my work parking lot, sometimes on a residential street. Highly unpredictable in terms of the speed or driving conditions. At the time, Ford replaced the electronic throttle body and eventually re-imbursed me once the extended warranty came out. The issue had not occurred since then til today. I suspect the throttle body is at fault again, with a 95% confidence. Will be taking it to the shop to confirm. This failure mode is a known issue and has been recalled on 2005-2009 mariners and Escapes. The failure mode of losing power on a congested trafficway is highly dangerous and extremely forseeable both for NHTSA and Ford. This issue should be recalled, not addressed via an extended warranty.
The contact owns a 2009 Ford Escape. While driving 70 mph, the engine stalled without warning. The contact pulled the vehicle over to the side of the road and shifted the gear into park. Once restarted, the vehicle returned to normal. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 800-678-7986 and stated that the vehicle needed to be taken to the dealer for diagnostic testing. The failure mileage was 100,000.
The contact owns a 2009 Ford Escape. While driving approximately 70 mph on a highway, the vehicle drastically decelerated to below 40 mph. The contact stated that the accelerator pedal was depressed, but the vehicle continued to lose power. The contact coasted off the road and restarted the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 102,000.
This happens in all conditions. Engine will lose power and start stuttering like it is missing. Exhaust will stink and darken enough so that it is visible. Accelerator will not work as normal. Vehicle will eventually stall as service light comes on. Fuel pump replaced twice in 2 days. Mechanics find no codes stored. Throttle body replaced under Ford customer service program. It reoccurred the next day. This needs to be recalled and fixed. The vehicle will slow and stall suddenly and is a safety issue.
The contact owns a 2009 Ford Escape. While driving various speeds, the vehicle suddenly stopped accelerating. The failure occurred when the accelerator pedal was depressed. The vehicle was taken to the dealer where the throttle body was replaced as part of a manufacturer customer satisfaction program. Approximately two years later, the failure recurred. The manufacturer was notified of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 150,000.
While driving around 40 miles per hour on our way to dinner, the car lost all power. We pulled to the side of the road because pressing the gas pedal had no effect whatsoever (steering and the brakes worked). We turned the car off, waited a minute, then turned the car back on. It restarted with some difficulty, but then we were able to resume driving. While driving at speeds of 30-40 miles per hour, the same event happened 3 more times on the way to dinner. The same issue occurred 2 more times as we drove home from dinner. This was the first day we experienced a problem, but the problem was severe and we were driving during rush hour traffic. I considered the car extremely unsafe to drive and took it in for service the next day. Ford confirmed the throttle body needed replacing.
The contact owns a 2009 Ford Escape. While driving, the vehicle experienced a loss of power steering. The vehicle was taken to the dealer where it was diagnosed that the power steering sensor and steering column had to be replaced. The vehicle was repaired; however, the onboard diagnostic warning indicator illuminated and the vehicle experienced a loss of power. The dealer stated that the mass air index was defective and needed to be replaced. The vehicle was repaired, but the failure recurred. In addition, the maintenance warning indicator illuminated and the vehicle experienced a loss of power. The vehicle was repaired, but the ABS, low tire pressure, traction control, and parking warning indicators illuminated. The vehicle was not taken to be diagnosed or repaired again. The manufacturer was notified of the failures. The failure mileage was 169,000. Updated 10/18/16
Stopped at a stop light at a highway intersection with an interstate off ramp on July 26, 2016. Noticed that the engine had stopped/shutoff on its own. Put the transmission in park and it restarted as normal and continued on with no further problem. There was no engine light or clue as to what happened. Seems to be related to other complaints on internet re throttle body or cam or crankshaft position sensors.
Please see this clip on youtube that explains our issue. Https://www.youtube.com/watch"V=ucusqj3-evk my vehicle, without warning will lose power and the wrench light appears. Same thing, mechanic has no clue. Why can't Ford figure this out. It's dangerous. My wife has stalled several times in traffic. What can be done" thank you!
On several occasions, either while stopped or during acceleration after a stop the engine stalls. Sometimes on city streets and twice on a freeway onramp waiting for the metering light. The dealer has said on numerous occasions that they can't "reproduce" the problem so there is nothing they can do.
Takata recall while driving on the highway at 60 mph, my 09 Ford Escape completely slowed down on me. I pushed on the gas to make the car speed back up but was unable to. I went from 60 to 30 mph in a very short amount of time. I was luckily coming up to a speed zone of 45 mph, but I coasted until I was able to turn off the highway. I came to a complete stop and my RPM continued going up and down. I eventually turned off the vehicle and let it sit for a minute. I then turned it back on and drove under 45 mph the rest of the way home. It was very scary as I had my two children in the car.
Car lost power and was only able to chug home. Not able to drive up hill. Car was driving at about 40 mph when suddenly lost throttle response a check of engine code shows throtle closed
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- Tampa, FL, USA