This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Never again with a Ford. Had a life threatening incident. K frame completely rusted out, making front passenger tire wobble and almost fall off. I was driving 65 mph and it started. Took to shop immediately to find gapping holes in k frame. Ford should be ashamed of themselves for allowing this to happen. Have read about previous complaints of this SAFETY issue with other years and people. I cannot afford repair I am on disability and now stuck without a vehicle. When I tried to break, abs and traction control came on. Was checked and mechanic said abs module failed also. Repairs are beyond what I can afford and I could have been killed along with others. I may call an attorney because k frame/ engine sub frame should last life of vehicle. Not take a life. I also had Huge safety issue with my Taurus, a few years ago, filed a complaint with you for this problem also. Nothing was done. I should have learned my lesson. Ford does not care, why can they get away with this, I saw the class action lawsuit results for other years with same issue. What a joke. Our government is failing us letting auto makers get away with these type of incidents.
I was just starting off after getting a green light when a police car (that was to the right of me, was coming quickly out of a store parking lot) suddenly popped on the siren which startled me but caused me to stop suddenly! which means my brake pedal went to the floor immediately! and my car just kept going when it should've stopped! thank god there was no one behind me. After the police car passed I proceeded but realized that the brakes were loose and braking was low and not high as before...I pulled into a parking lot to test them and began to pump to see if they'd come back up...to no avail. And they were making an air sound when I pumped them. Then, to top it off the engine light came on and would not go off. Never had any warning lamps come on but did have the master cylinder replaced on 10/22/2020. I purchased the vehicle in December of 2019.( yes, it is available for inspection upon request) I have an appointment with a repair shop tomorrow morning, but after reading all the complaints here I am mystified! at least I know not to waste money I don't have on any repairs...and still have to make the car payments, bummer! );
I bought my Ford Escape Limited, 4 wheel-drive SUV in August, 2009 from a dealer in Baltimore County, Maryland. Later I retired from the Maryland Highway Administration and moved to Augusta, GA in February, 2015. In mid 2020 I saw the ABS light showing the my vehicle needed a repair to the ABS system. When I took the vehicle to my friendly mechanic shop, he told me that the ABS Module was defective and that he could not fix it. Since then I have been having a serious safety problem with the ABS Module which makes driving my vehicle very risky, especially when it is raining. The risk is felt whenever I am driving and need to stop at the red light or when another vehicle suddenly comes close to my vehicle which requires a quick decision to avoid accident using the ABS system that was designed for that purpose. In that case, I had difficulties stop and my vehicle will often pull to the left even with new brake pads on. That poses a serious safety threat. But as auto makers, the Ford Company know or should know that nearly all Ford Escape and Mercury Mariner vehicles are assumed to have ABS Module and other defects. Sadly, the Ford Company neglected to notify me of the recall. The defects in the ABS Module of my SUV pose a serious safety risk to me; so, that is very concerning to me. Thanks for your help with this complaint. Note: I coincidentally found the recall information last night on Google Search on 9/20/2021. Date of this complaint: 9/21/2021 Ford-??s False Claim Number for this recall: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??
Purchased car in Dec 20. Brakes were 'mushy'. Previous owner had over $1000 in brake work done (new pads-front, shoes - rear, new master cylinder, new rotors, etc.) I am a GM and John Deere-trained mechanic. I determined the defect was in the ABS valve assembly. There is at least 1 of 4 ABS side solenoid valves not seating/sealing properly. Replaced the defective ABS unit with a low mileage used valve assembly, keeping the original ECU since it is keyed to the VIN. 9 months later, the ECU has failed (Code B1342 ABS ECU inoperative). Service brakes are still tight and function. Tried cleaning / reseating main wiring connector with no luck. Problem was sporadic over past 60 days (ABS light / ASC / Parking brake lights illuminated) and then would disappear. ECU finally failed completely with warning lights on continuously. Vehicle has 142,000 miles and is over 12 yrs old. Ford says they have never heard ofan ABS issue but confirmed the defect. The local dealer will gladly replace the ABS module for approx $1000. Ford has a responsibility to address this issue not only in Escapes of all years but throughout their model lineup. This is a safety issue that needs to be fixed. Not looking for a freebie but would rather not be the victim of an avoidable car accident and be cleaned off the pavement with a stick and a spoon. Needless to say, Ford reputation has suffered a loss of credibility.
I was driving and my brakes felt soft, almost having to go all the way to floor. I took it to Ford dealership right away, uncomfortable driving my vehicle. After doing multiple things, dealership said was my master cylinder. So had my master cylinder. They call to say, they test drive my car and my car was stopping fine. I picked up my car, driving home, it felt exactly as when I dropped off my car. I called them back next day to advise of same and now they are saying it may be ABS module
There is a systematic failures of braking system on this model, master cylender, booster, ABS pump, etc. It's a badly designed braking system that fails at any time, putting lives of people under dangerous conditions. More often then not those failures are occurring at low speeds. Brake failure is most common problem on Ford Escape cars that looks like occurring much more often then even on rest of Ford vehicles.
When applying the brakes in a slushy parking lot the ABS brakes were activated and the brake pedal went almost to the floor barely stopping the car. The master cylinder thought to be the problem has been replaced professionally. The pedal sometimes still goes almost to the floor and you never no when it will happen. An on line search proved a prevalent problem with the 2009 Ford Escape. The vehicle has only 68,540 miles! Ford is not willing to address this prevalent defect. Please help.
Brake pedal went to floor, no warning lights or messages for brake issues, found ABS unit had failed. Ford replacement units on backorder. Had to source used ABS unit. There are known recalls for other model Ford using similar ABS units.
All of a sudden soft pedal to floor after ABS event. Replaced master cylinder, caliper, bleed multiple times - no success. ABS module identified as faulty but no code. Brakes are completely gone after service with dealer. Can not buy $1200 part to repair. Seems to be a bunch of these reports piling up in 2008-2009 generation over past 24 months. Ford Fusion of same generation has recall for this part. Would drive this with out ABS if I could but the design seems to cause all braking to be lost. Very dangerous! multi-generation Ford owner about to jump ship because no support.
Driving home I lost the ability to progressively brake, the pedal pushed all the way to the floor and did not engage the brakes until the very last portion. I would rate probably 95% of dead space and the sudden braking power. Well 'sudden'. almost wrecked a few times on the last 5 miles home.
My daughter was driving her 2009 Ford Escape when the brake peddle went straight to the floor while attempting to come to a stop. My mechanic put a new break master cylinder system on and the brakes worked normally for a week. Then without notice the same frightening event occurred. She is totally dependent on her car which is sitting in the garage now. I called the Ford dealer and he said they were experiencing nation wide problem with the ABS module and the item was on back order with no hope of a delivery date for a new one. I've noticed a big number of complaints on this exact issue. How many lives will it cost before Ford issues a recall and fixes this issue. My daughter can't afford the more than $1000 cost of a repair...even if the part was available.
I was driving my 2009 Ford Escape and the ABS brakes activated due to a slippery spot on the road. Then a car stopped quick in front of me and my brake pedal went to the floor resulting in no brakes, I went off the road to avoid a collision. I had the car towed. Went to my mechanic and was diagnosed as bad ABS modula. Called Ford and was told it could be $2,000 to repair. I see recalls on Ford 2006-2010. But not my Ford Escape. This should be covered in a recall. My 2009 Ford was purchased new and in my family ever since. Now I have the car sitting in my driveway and unsafe to drive. Very thankful no one was injured. Please look into this for me and others. Thank you
Brakes just went mushy 2 days ago. Pedal goes all the way to the floor and braking is slow and poor - very worried about driving the car and being able to stop safely. Looking online it sounds like an ABS failure.
Defective ABS module, dash warning lights confirm the unit is not functioning, I also had the vehicle inspected by a mechanic. The part is only available thru Ford, and is on national back order with no estimated date of availability.this seems to give the impression that this is a widespread problem. Perhaps a recall is needed.
The master cylinder went bad recently on our vehicle. While replacing it at a local repair shop it was discovered that the brake booster and the ABS module were also bad. These parts went out while driving causing the brake pedal to go to the floor. In researching this problem I discovered that it is a very common problem for the master cylinder and ABS module to go bad on Ford Escapes. With so many of these parts going bad somebody should be looking into the problem, cars need reliable brakes. Unfortunately, if this happens going down the road it could cause wrecks. Since there are no recalls for this problem it is costing me over $1,000 to get it fixed.
While driving my car and attempting to turn into a parking lot, the brake pedal went to the floor and the brakes did not engage. Luckily no one was in front of me and I was able to eventually come to a stop. My mechanic replaced the master cylinder which did not fix the problem. It appears to be an issue with the ABS system itself. However, even if that is the issue, the brakes should not stop working completely. Upon doing research this seems to be a common issue and presents a safety issue and needs to be addressed. From what I can tell Ford has been notified and claims the issue does not exist.
The brake pedal would intermittently go to the floor when depressed and I had difficulty stopping the vehicle. It has been at the Ford dealership for a month. New master cylinder, new brake booster and now going to try new ABS module. The car is unsafe to drive. I saw many similar complaints about the ABS module malfunctioning on this vehicle.
A D V E R T I S E M E N T S
- Canisteo, NY, USA