This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Escape. The contact stated that the hinges were fractured on the tailgate window. The contact called Suburban Ford of sterling heights at 586-268-7500 (located at 40333 van dyke ave, sterling heights, mi 48313) and was informed that there were no recalls. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.
- Shelby Township, MI, USA
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- Shelby Township, MI, USA