This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Escape. While the vehicle was parked, the liftgate glass fell out of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the rear bolts and hinges failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,925. Updated 01/10/17
The contact owns a 2009 Ford Escape. While driving 30 mph, the liftgate window detached and fell to the ground. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the liftgate window hinges were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.
The contact owns a 2009 Ford Escape. While attempting to open the liftgate, the driver side hinge to the liftgate window fractured due to corrosion. The contact indicated that the liftgate window was attached to the vehicle by only the passenger side hinge. The vehicle was not diagnosed or repaired. The manufacturer was notified, but no solution was offered. The failure mileage was 74,000.
- Bristol, CT, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Watertown, WI, USA