This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Escape. While the vehicle was stationary, the hinges of the rear window disintegrated and caused the glass to become unstable in the vehicle. The vehicle was repaired by the contact. The manufacturer was made aware of the issue. The failure mileage was 92,000. The VIN was not available.
The contact owns a 2009 Ford Escape. The contact stated that while closing the rear lift gate glass, the passenger side hinge suddenly fractured causing the lift gate glass to become unsecured. The vehicle was taken to the dealer who indicated that the hinge needed to be replaced. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 97,000.
- Detroit, MI, USA
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- Hagaman, NY, USA