This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2008 Ford Escape. Consumer states vehicle loss all power while driving when the mechanic opened the hood, he discovered the engine was covered in fluid. The transmission cooler was leaking, as well as the coolant.
Girlfriend bought 2008 Ford Escape new from dealer. At approx. 39,000 miles noticed fluid leak from front of engine. Soon car began stalling and or jumping as stop and go driving. She called dealer for appointment to have condition of transmission checked. And was advised to check fluid level. Level was low but kept appointment. Upon arrival was quoted $850 to replace leaking transmission cooler. I got angry that Ford isn't standing behind their product and used some profanity to express my dissatisfaction. At this point service manager at hansel Ford says that they don't need our business, retrieved her car and we were told to leave. Had car repaired by private shop for $650. No recall yet? 2008 Explorer has recall for loose mounting bolt for lines from tranny to cooler for possible fire danger, (see NHTSA id 07V453000, Ford recall number 07S56). Will all of the people who have had this problem corrected have to replace these units every 38,000 miles?
The contact owns a 2008 Ford Escape. The contact stated that the transmission cooler is leaking. The vehicle was taken to the dealer and they stated this was not covered under the power train warranty because it is a part of the air condition. They would not repair it unless it was paid for. There was no warning light indicating a leakage. The failure mileage was 35,400.
The contact owns a 2008 Ford Escape. The contact stated that his vehicle was leaking automatic transmission from the transmission cooler. The vehicle was taken to the dealer and they stated this was a common problem; however, there was no related warranty. The contact is responsible for the repair cost. The failure mileage was 42,000.
A D V E R T I S E M E N T S
- Harrisville, MI, USA