This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Today I noticed a small puddle of fluid under the right front side of the vehicle. The fluid is a red, oily fluid. I did a further inspection of the undercarriage and noticed a small leak of red fluid coming from the bottom of the right side of the engine compartment. I then checked the automatic transmission fluid level, and it was very low. I have not received any indication lights on the dash board. The service center at the dealership is closed today, so I will take the vehicle into the service center tomorrow morning.
In December of 2007 I purchased a 2008 Ford Escape limited. About 2 months ago I had to bring it in because it was losing transmission fluid and shifting irregularly(it had 33,000 miles on it). They told me that the front seal of the transmission was leaking and they replaced it at the dealership. About 2 weeks ago my wife noticed that it was shifting poorly into reverse, first there was a pause and then it would shift into reverse shaking the entire vehicle, the dealership informed me that now we have an internal leak and they are in the process of fixing that problem (it now has 40,000 miles on it).
The contact owns a 2008 Ford Escape. After accelerating from a stop sign, the vehicle would not accelerate past 40 mph and began vibrating uncontrollably. The contact activated the cruise control once the vehicle reached 60 mph and the vibrating ceased. Approximately 30 miles later, he was able to find a Ford dealer and they performed a diagnostic. The contact was informed that the torque converter was defective. The mechanic could not duplicate the failure and the vehicle has not been repaired. The vehicle was driven to a dealer near the contact's residence. The mechanic stated that they would not be able to replace the torque converter because they could not duplicate the failure. The manufacturer stated that they were not liable for the repairs. The vehicle has not been repaired. The current mileage was 7,100 and failure mileage was 4,800.
Been noticing little red drips around the radiator filler tube side. Cleaned area and noticed fluid dripping from where the tubes enter the cooler. Noticed other complaints online about a similar problem. Bringing into the dealer.
- Oak Forest, IL, USA
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Transmission started to hard shift. Took to dealer, dealer determined there was a leak in the transmission cooler. Although this I have a lot of miles on my car, it's still only a 2008 model year. The leak is on the side of the cooler, not the front, from a rock or twig or front puncture - this is a terrible design. They put the transmission cooler, engine cooler, and the A/C condenser all in one unit, so if one goes bad, you have to replace the entire unit. Dealer gave me a cost of $983 to repair == $424 for the part, and the rest in labor because they have to examine the A/C unit the cost is significantly higher. I called Ford consumer hotline -- they refused to do anything. I did note today, that just recently someone else had the same issue that was reported to the NHTSA database. I am very frustrated with the lack of response from Ford Motor Company. The representative (supervisor), just raved about the jd power quality and how good their products were. I don't see how.
Sunday noticed red fluid leaking onto driveway, Monday brought vehicle to Ford dealer to be inspected. Upon inspection, dealership determined that there was a leak in the transmission cooler.
A D V E R T I S E M E N T S
- Chula Vista, CA, USA