This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's son owned a 2008 Ford Escape. The contact stated that while her son was driving at approximately 60 - 65 MPH, another vehicle rear-ended his vehicle in a hit-and-run collision. The driver's side front seat fractured and detached, hitting the contact's grandson's face. The airbags were not deployed upon impact. The contact's son sustained head injuries, and her grandson suffered facial fractures and a broken jaw. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000. The VIN was unavailable.
When you take the transmission is sluggish on changing gears and after a change out of logan her into high gear is sykes working fine wine step on the brakes the truck starts bouncing feels like the front end is about to fall out from under the truck and I told you to the Ford company and they said there's no any recall on my VIN number but I have a part that is listed under the government site is good that's what's going on with my vehicle is a Ford Escape 2008.
I have been having multiple problems with this vehicle. I went and got the power steering recall fixed 1 yr to maybe 2 yrs ago and Ford said it was fixed. Now I'm having power steering going out while driving and car pulls to the right. I then turn the vehicle off and back on and it goes back to working correctly. I went back to Ford and they said that the recall has been fixed and closed out and nothing they can do. Now I'm having power steering still going out and now all my lights (ABS, traction control, tire, air bag, anti theft light). After spending 200 at Ford they told me ECM is bad and need to replace. Almost 500 at Ford for keys to be programmed to new computer I am still having same problems and Ford wants me to spend more money to see what the next step is.
Ok as I was making a right turn off the highway I felt my steering wheel tighing up to point I have to a make sudden stop because of the loss steering.look it the message center lost message showing passages air bag off. Showing check brake system.showing battery light on lost thing going message center.
- Meridianville, AL, USA
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In the dash and the steering wheel, the covers for the air bags have become super sticky. I am wondering if, because of where the air bags are, that something has happened behind the covers that is effecting the consistency of the covers. I have tried all kinds of cleaners, goo be gone, alcohol to remove or reduce the stickyness but nothing has worked. I am worried that if the air bags are deployed that they will either not work or that some chemical reaction has occurred that would be worse than then not deploying.
Ford Escape approached a city street intersection with right away by green light. A truck ran the red light of same intersection. The Ford Escape veered to left to avoid being directly hit by truck. Air bags of Ford Escape did not deploy, whereas they did in the truck.
Takata recall. The contact owns a 2008 Ford edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Ford Escape. While driving 45 mph, the driver and passenger side air bags deployed independently. The contact did not sustain any injuries. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and stated that the vehicle was out of warranty. The failure mileage was 133,000.
The contact owns a 2013 Ford Escape. While driving approximately 10 mph, the vehicle stalled, lost braking and steering ability, and crashed into the rear of the preceding vehicle. The contact stated that several warning lights illuminated momentarily. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a local garage. The manufacturer was made aware of the failure, but did not help, claiming that there was no indication of vehicular malfunction. The vehicle was repaired by an independent mechanic. The failure mileage was 36,000.
The contact owned a 2008 Ford Escape. While driving at approximately 55 mph, the driver fell asleep due to a health issue and the vehicle traveled off the road and crashed into a tree. The air bags failed to deploy. The driver sustained a head concussion and cracked ribs. The front passenger injured both the left and right hands severely. The driver and passenger required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 69,237.
The contact owns a 2008 Ford Escape. The contact stated that the seat belt pretensioner became stuck on every seat except the front passenger seat belt. Also, the contact mentioned that the air bag warning light continuously illuminated. The failure recurred multiple times. The vehicle was taken to the dealer, where it was diagnosed but not repaired. The manufacturer was made aware of failure. The failure mileage was unknown.
The contact owned a 2008 Ford Escape. The contact stated that while driving at various speeds, the steering wheel independently veered to the right causing the contact to crash. The air bags failed to deploy. A police report was filed and the contact sustained injuries to her legs, back, neck and face that required medical attention. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was unknown. The VIN was unavailable. 4/15/15 updated 9/21/2017
There are two specific but related problems reported to Ford without resolution: 1. dome light assembly - switch burnt: In early 2014 the manual slide switch on the dome light shorted out and melted ? burning the inside of the assembly. Thus, the switch would no longer operate properly. It was disconnected by the owner. A Ford replacement assembly was purchased in September, 2014, which replaced the defective assembly. The assembly had an engineering change which eliminated the manual slide switch. Owner has pictures and has retained the defective assembly. Note: The melting of the slide switch and burning of the plastic housing could have ignited the headliner. Very dangerous. 2. air bag fuse: When replacing the dome light assembly, it was noticed that a fuse had blow due to the switch melting. The fuse panel was accessed and it was verified that fuse #25 (demand lamps) was open. A spare fuse, per the owner?S manual, was moved from position #32 (spare) to position #25. The new dome light now worked properly. However, the next day it was noticed that the SRS (safety restraint system) light was on which indicated a possible problem with the SRS. The car was brought to the dealer on September 30, 2014. It was determined by the dealer that fuse position #32 is really not a spare as indicated in the owner"S manual " it is instead the fuse that controls the restraints control module circuit which when it was removed caused the SRS light to appear. (of course the dealer charged for the service!) subject vehicle owner?S manual can be found online.) note: The owner?S manual must be changed to reflect the appropriate fuse locations. If someone had to use the spare fuse incorrectly marked, while driving remotely, and then subsequently got into an accident, the airbags would not deploy! very dangerous.
The contact owns a 2008 Ford Escape. The contact stated that while driving at approximately 60 mph, the air bag and check engine warning lights illuminated continuously. In addition, the vehicle began shaking. The failure recurred on multiple occasions. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 14V284000 (steering) and after the recall repair, the failures occurred. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.
My car was involved in an accident, on the hwy, in which the driver lost control and the car rolled several times. The 2 front airbags never deployed. None of the 3 adult passengers were seriously hurt. The car was totaled. I bought the car from a Ford dealership for $15,000, used. The airbags should have opened. The driver and passengers could have been killed.
The contact owns a 2008 Ford Escape. The contact was driving 40 mph when the electronic power steering assist failed and caused the steering wheel to seize. The contact was unable to control the vehicle and crashed into a tree. The airbags did not deploy and the contact sustained neck and lower back injuries. The police were contacted and a police report was filed of the incident. The contact's insurance company inspected the vehicle and deemed the vehicle as destroyed. The manufacturer was contacted and did not acknowledge the failure to the power steering component. The failure and the current mileage was 113,000.
I was hit head on by a vehicle that was traveling aprox 60 miles per hour. My airbags did not deploy. But the airbag light on my bash lit up as if they had deployed. I have asked several certified mechanics why this happened and have never been given the same answer twice. I asked a Ford plant worker that helped build my Escape, he also had no answer. My brothers was also involved, this last summer, in a high impact totaling his Focus and the airbags did not deploy, again, no answer, just a lot of shrugs and him hawing. Once again my best friend had a 2012 Explorer it was 4 months old she hit a deer full on causing over 18,000$ in damage, and again, no airbags deployed! why" I find it disturbing that we all paid no less that 15,000$ for a Ford vehicle and none of us were protected by the safety equipment, nor were we provided with a sufficient explanation as to why it did not work. Do any of you have a viable non double speak reason for this" * information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) *
The contact owns a 2008 Ford Escape. While driving at approximately 35 mph the contact crashed into two other vehicles. The air bags did not deploy. There was damage to front end of the vehicle. The driver of one of the vehicle complained of back pain but did not seek medical attention. The police were called to the scene and a report was filed. The vehicle was taken to a body shop for repairs to the body damage. The vehicle had not repaired. The VIN was not available. The approximate failure mileage was 59,000.
A D V E R T I S E M E N T S
- Hurst, TX, USA