This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission with no second gear. Should not have to replace a transmission with under 100,000 miles!! noticed same complaint multiple times online, so figured would report.
The contact owns a 2008 Ford Escape. While driving approximately 20 mph, the vehicle stalled and no warning indicators illuminated. The vehicle was driven to the dealer. The technician diagnosed that the throttle body needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.
In colder temperatures, below approximately 45 degrees, the accelerator becomes "stuck" and unable to be pressed down. After several times of stomping on it, it releases and the car accelerates. This continues to occur at every stop, red lights, stop signs, etc., until the car/temperature warms up. While waiting to pull out into traffic, upon releasing the brakes the car merely idles into traffic as the accelerator is stuck and unable to be pressed, leaving the car creeping on to the road/highway until the accelerator loosens and is able to be pressed. As told by a Ford service technician and others with this same problem, the issue is with the throttle body. This same issue does not occur during warmer seasons/temperatures.
Driving down interstate red exclamation inside triangle illuminated and vehicle cut off. Had to pull over to side of road. Repaired at Ford dealer on 4/3/14 rivertown Ford in columbus ga. Received recall notice 14S19/ NHTSA 14V-526 and they keep giving me run around on returning my money.
- Waverly Hall, GA, USA
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I own a 2008 Ford Escape, in August 28th, 2014 as I was coming off the highway and stopped at a light my vehicles wrench symbol came on and as I tried accelerating my vehicle went up to 45 RPM before changing gear into second. Since this day, I tried taking my car into repair services but I am very limited, as a full time student and a father at the moment I was not working and relying on my school income which was not a lot to repair my car. The car has gotten worse since then, instant of going up to 45 RPM in order to change into second gear it sometimes goes up to 60 RPM before changing, not only that but as I slowly break my car suddenly speeds up forward, like a boost which I need to firmly apply my breaks again. I've tried taking it to Ford, but so much for help or willing to work with me, it is disappointing when we purchase our favorite vehicles and get turned down by the company knowing we are in need of help. My car consumes gas, every other day I have to fill up it to keep it from completely running low, in a day it consumes half the tank, with the second day my gas is nearly done. I went from spending 120-30 biweekly on gas to 120 every two days, add it up especially as a full time student. I am a father of two in which I freak out when I have them in my car. I've came to realize I am not the only one that has this issue, I've seen a serious amount of complaints about 05 to 13 Ford Escape models. There is no recall for fixing the problem which leaves many of us helpless. Ford does not treat their customers well. Ford is the definition of poor customer service. The transmission is going out, if that is the case how the hell do I and others come up with $4200 to replace my transmission having two children. I am pinned against the wall and there isn't anything I can do, if this isn't a cry for help, then I don't know what to do, please help.
The contact owns a 2008 Ford Escape. When the contact started the vehicle, the ABS, traction control, brake, and service engine warning lights illuminated. The contact stated that the vehicle was serviced under NHTSA campaign number: 14V284000 (steering) and felt that the recall remedy was the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 22,000. Mailed out 01/13/15
After years (since early on in the ownership of the vehicle purchased new from the dealer) of intermittent problems with my gas pedal sticking (mostly in colder weather), the most recent incident was by far the worst and, like many other 2008 Ford Escape owners with the same issue, I am very lucky that it occurred in an area where I was not in immediate danger from other cars. I was stopped at a stop sign and when I pressed the gas pedal to move forward the pedal started to respond then fell to the floor with no further response. There was no power to move forward and no warning lights came on. I lifted the pedal to make sure that it was not stuck on anything and it just fell limply back to the floor. I manipulated the arm under the pedal with my hand until it loosened up and the pedal was able to engage again. I then drove to my destination without further incident. This is not the first time this has happened and if my car does not become part of the "customer satisfaction program, " I am sure that it will not be the last. The NHTSA investigation of alleged throttle body failures in 2005-2012 Ford Escape vehicles sharing the same or substantially similar part, did not result in enough vehicles being included in the resulting Ford "customer satisfaction program, " which only included cars from 2009-2012, when it should have included many more cars. The complaint forums are filled with many complaints regarding the same issue from at least 2008 Ford Escape owners. To not include everyone from the initial investigation is doing a disservice and it will be sad day when the rest of the car owners are included only because somebody has died!
Driving down the road the power cut out to the vehicle, and the throttle stopped responding, the engine continued to run but very labored. At the same time the wrench light lit up on the dash. Using the forward momentum I was able to pull the vehicle over, where it stalled. I was able to re-tart the engine where it ran labored again, and stalled out, the throttle was not responsive during this time at all. After approximately 10 re-starts with the last coming after the vehicle sat awhile, I was able to re-start it and drive it normal. Throttle response returned, and the wrench light was off. This issue occurred for my wife again on 11/12 with a similar result.
Throttle sticks shut, especially when vehicle is cold. Applying pressure to the throttle will sometimes snap the throttle open, causing the vehicle to surge. Sometimes the throttle will not move until the vehicle is warm. Throttle pedal assembly and cable appear to be free moving and not sticking. When moving throttle body shaft by hand (vehicle cold, not running), the throttle body sticks shut but can be freed with some effort. Once moved from the shut position, the throttle body shaft moves freely against the return spring. Cables attached to throttle body shaft are not under stress and do not appear to be impeding throttle body movement. Lubricant applied to cabling pivots and attachment points have minimal if any effect.
The vehicle needs a second motor replacement. It breaks down with no warning prior to doing so, causing great danger on the road for driver and passengers as well as other drivers on the road. Both times the car broke down on my there was no indication on the dashboard, no audible warning and it shuts down in a fashion where there is little control of the car. I've also recently had the throttle recall addressed. The first motor died at 65K in 2012 and this motor has now died at 35K in 2014. Clearly there is something dangerously wrong with the hybrid motor and/or the load of the other hybrid components.
"stuck gas pedal": as I was driving to work in moderately heavy traffic on us 127 in Michigan at approximately 8 a.M., on 10 October 2014, the gas pedal froze on my (manual transmission) 2008 Ford Escape and I began to lose speed quickly from the 70 mph I had been traveling. The pedal would not move up or down no matter how hard I pushed or pulled at it. I tried kicking it as best as I could but it would not budge, and the floor mat was not near the pedal at all. I had to maneuver to the shoulder of the road and continued 'coasting' while I tried to get the pedal to move. The area I was at was not conducive to a full stop unless absolutely necessary due to the clearance on the side of the road and the curve I was on. My speed had dropped to less than 55 mph when the gas pedal finally released and I was able to push it down to increase my speed again and eventually work back into traffic, though with caution in case it happened again as I was still not in an area safe for a full stop. The temperature at that time was around freezing. I took the Escape to the Ford dealer and they said no codes appeared when scanned so there was nothing to indicate it had happened. They also told me that neither my vehicle, nor the throttle assembly in it are listed as part of the recall for "sticky accelerator pedal" for Ford Escapes. This is a 2008 manual transmission, 4 cy., 4-door, 2wd Escape. Why was it not included in the recall? I've had problems with the gas pedal 'catching' and then immediately releasing since we bought it (at about 16000 miles), but the dealer could never duplicate the problem and thus did nothing about it. My online research indicates this "frozen" or "stuck" pedal (where the pedal will not depress at all) is not a new issue and across all model years, yet nothing has been done by Ford and they refuse to acknowledge it.
The contact owns a 2008 Ford Escape. The contact stated that while driving at approximately 60 mph, the air bag and check engine warning lights illuminated continuously. In addition, the vehicle began shaking. The failure recurred on multiple occasions. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 14V284000 (steering) and after the recall repair, the failures occurred. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.
The contact owns a 2008 Ford Escape. The contact stated that while driving at 55 mph, the check engine warning indicator was illuminated and the electrical system failed. The vehicle was taken to the dealer. The technician diagnosed that the egr valve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 65,000.
Wrench light came on and I immediately took my vehicle to john bleakley Ford for a diagnostic test to see what was going on. I noticed that the vehicle was stalling while going uphill and sometimes would not go more than 20. Then when driving in the city the vehicle would sometimes jerk. This is a very nervous feeling!!! I was told that it is a factory problem & told to continue driving it. I was told by the service mgr to contact them in January after he contacts Ford. I called and emailed often ad it is a nervous feeling to drive a car like this. I finally was able to follow up with the service mgr who avoided me until May 2014, and he only spoke to me after I contacted mr bleakley! I have quoted prices for a rebuilt transmission and a new transmission which is very expensive. I am still trying to figure out what happens when Ford customers do not find the money to make expensive repairs. The mileage is too low to need a transmission. Also I have maintained my car good. This is dangerous & unbelievable!!!
When I am stopped at a stop-sign, I go to accelerate and the vehicle does not go. After about 2-3 seconds of pressing the accelerator pedal to turn onto a street, the vehicle will then surge picking up a little speed. I have almost been hit by traffic when turning onto a street numerous times. It does not happen when driving at higher speeds only when I accelerate from a complete stop. This is very dangerous because when I need to accelerate, the vehicle will not let me. So basically there is a delay from the time I press the accelerator, to the time the vehicle actually kicks in and goes. Extremely dangerous!
I was driving through a crowded neighborhood with many people crossing the roads with the weather being warm. All of a sudden, the engine light and other dashboard lights came on, and the car stalled. The brakes would not work, so I turned on my hazard lights, held the horn down and waved frantically through my open window. Luckily I had enough space in front of me so I could allow the car to cruise to a halt. I unfortunately had to roll through a stop sign where the people were aware that I was having an issue with the car. Upon stopping the car and turning it off, I got out and looked under the hood for any smoke or other issues. I let the car sit on the side of the road for about 5-10 minutes, and then started it up again. I was within 2 minutes of my residence so I rolled the car all the way home with my hazards on. This could have been a serious situation with multiple injuries and/or fatalities (small children in area). Ford needs to fix this issue as soon as possible.
I bought my 2008 Ford Escape used in November 2013. In December 2013 the gas pedal started sticking each time I went to accelerate. It gets stuck "up", meaning I have to pound my foot on the gas pedal in order for it to accelerate forward. My Ford is a manual transmission and this makes it not only dangerous on the road but almost impossible to not stall out all the time. Called dealership and they were of no help. Said car was used and it is what it is. It is now May 2014 and it my family and I can hardly get anywhere. Car is very dangerous. Took car to midas for a tune up and an estimate. Midas stated my car needs a brand new throttle unit, throttle cable and a 3 part fuel kit. This will cost roughly $1000 midas stated. We don't have that kind of money. I don't feel safe driving my children around and come to find out that Ford extended a warranty for Ford Escapes 2009-2012 for this same exact fuel kit and throttle issues. 2008 Ford Escapes are having the same issue for many consumers. Please help me. My family and I can't afford to get this repaired and my 6 and 8 year old (and my fianc) can't be driven around in this car. My own safety is one thing and I will ensure I get to work everyday, but someone is going to get hurt if this is warranty isn't extended or recalled for Ford 2008 Escapes as well. I have all midas service paperwork and documentation if needed. Please help us. We are in danger each time I drive this car and we need a car to drive. Thank you-cincinnati, Ohio/ May 2014.
A D V E R T I S E M E N T S
- Rossville, GA, USA