This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Escape. The contact stated that abnormal fumes emitted into the interior of the vehicle when the air conditioning unit was activated. The vehicle was taken to a private mechanic. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 83,000. Updated 10/10/12 the consumer stated when the ac was on, there were fumes emitting from the vehicle and coming inside of the vehicle. Also, the tires were bad and the frame was bent. Updated 10/17/12
The contact owns a 2008 Ford Escape. Whenever the contact attempted to accelerate at any speed, she noticed that the vehicle would jerk and jump between gears. The vehicle was taken to the dealer and they stated that the air conditioning condenser hose was causing the transmission fluid to leak. Prior to the failure, the contact noticed transmission fluid leaking on her driveway whenever the vehicle was parked. The current mileage was 50,000 and failure mileage was 42,000.
About 2 months after I purchased my Escape, the tire pressure monitor light came on and the message center said "tire pressure monitor fault". at the same time the door ajar light and brake lights came on. I took it to the dealer and they couldn't find a thing wrong with it. It happened again, this time the volume on the stereo automatically goes down when I get the tire pressure message along with the air conditioner blowing hot air. It just got worse. I took it to the dealer this time and they kept my car for 3 weeks. They consulted Ford engineers and were in constant contact with Ford (who had no idea what was wrong with it). They finally decided to replace the whole computer. It didn't fail it happened again. But this time the car would just constantly beep, the most annoying thing in the world, and the doors don't automatically lock. As it got worse the dash has a mind of its own, somedays it doesn't light up other days it stays on all night. Thankfully it hasn't drained my battery. It has been to the dealer 4 times already and I have contacted an attorney to help me with a lemon law case. The dealer has no clue what is going on. The advisor said that I was the only Escape in the nation with this problem, but looking on the website mine is not the only one, there is at least one other one. My car is still doing this even more frequently. I have another two weeks before we hear from Ford about a repurchase. It's unfortunate, because I really love my Escape if it wasn't for this one major problem.
- Los Angeles, CA, USA
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- Long View, TX, USA