I am a single mom w/ 3 kids. I purchased my Ford Escape about 3 years ago, with the 3 year extended warranty. Wouldn't you know that about 5,000 miles or 45 days out of the warranty, the engine started knocking, told that the central rod had blown. Always did the oil changes and regular maintenance to the vehicle. I still owe about $9,000 on it and told by Ford that it will cost me $5,500. to have it fixed. Between what I still owe and what it will cost to fix it, will be paying more than the original price on the vehicle. Ford has been no help. Will never buy a ford again, found on road dead! Piece of crap and the company does not want to stand behind their product. Hopefully there will be a recall!

I was told that because my car was new I more than likely would not need the extended warranty when i purchased it. How wrong that information was! I had about 55,000 miles on my car, when on my way to work one Monday morning I had a rod go through my engine split apart my oil pan and finally land in the motor. There was no lights, no weird noises, no nothing to hint that I had a problem. I was on the interstate and my car just stopped on me. Thankfully I didn't have any traffic behind me and was able to pull off the road, and call for help. But in the meantime I had oil leaking EVERYWHERE.

When I finally made it to the mechanic he reached under and pulled out the rod and looked astonished. He told me that there was nothing I could have done to prevent this. The rod had metal fatigue and had come apart. It was poor manufacturing. When I confronted the manager at the dealership I was told that there was nothing they could do, and that a) I should have bought the warranty, or b) waited another 7 months before buying, and I'd have had a better warranty. How was I supposed to know that?!?! I was so frustrated I wanted to cry and the stupid manager that I talked to had more grease in his hair than McDonald's french fries have on them! There he sat with his expensive watch and suit making me feel stupid. I wanted to slap him. Even thought I had had my car serviced at the dealership since purchasing it, they were of no help at all. Now I'm left trying to fix a car that I still owe money on, but can't drive, and I'm not even sure it's worth it. And my radio buttons had started to no longer work. Talk about a bad car!