CarComplaints.com Notes: The 2004 Ford Escape looks pretty good compared to other Ford Escape model years, but still has a trend of transmission problems, and engine problems from the NHTSA complaint data — so it's not a model year we can recommend.
4.0
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,958 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Premature failure, excessive premature wear of the brake rotors. Vehicle serviced by trebour Ford every 5,000 miles according to service schedule. At this visit, informed that brake pads were close to needing replacement. This is normal and understandable. However, was also informed that the brake rotors were beyond the point of being used further. They were worn so badly that they could not be machined even once. My experience is that brake rotors when properly maintained should last the life of the vehicle. This vehicle has been maintained properly and has 34,917 miles which has been primarily highway usage. The need for brake rotor replacement at this point was due to defective equipment installed at time of production.
As my 2004 Ford Escape turned 25,000 miles, the brake light came on. I took it to my local brake shop, and they advised me that the front brake rotors were warped and had to be replaced as well as the brake pads. The brake fluid was also very low. The brake shop manager stated that it is extremely unusual for rotors to be replaced at 25,000 miles. Upon investigating other similar claims on various websites, it appears that Ford Motor Co. Had many complaints on various models for the identical problem. According to one complaint website, Ford Motor Co. Was subject to a class action by Ford consumers in 2003 regarding the replacement of warped rotors on their vehicles and other brake issues. I'd contacted my dealership, and the assistant service manager told me that if the brake problem occured within the 12 month/12,000 mile period, it would be covered; otherwise, it was my financial problem. Since Ford Motor Co.has been aware of the inferior brake problem and continues to install the inferior rotors on their new vehicles, why should the consumer continue to have to pay for replacements every year or 25,000 miles? according to the brake specialists, rotors generally are replaced between 60,000 - 85,000 miles, and not 25,000, unless there is a defect in product.
- Lawrenceville, GA, USA
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- Wharton, NJ, USA