This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2003 Ford Escape that I just took to the dealer for repair. The replaced the bushings in the upper and lower control arms as they were coming out. I ask the dealer about the problem, and was told they had seen it before. Rare but had seen it. Seems to me if the bushings come out of the control arms an accident could occur. Seems to me to be a quality problem that Ford is ignoring. I did have the car repaired at my expense. Hopefully this only occurs once. It all started with a "clunk" noise in the front end as you go over a drive way.
- Livonia, MI, USA
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- Livonia, MI, USA