This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had a rear end at fault collision that totaled my 2003 Ford Escape on Dec.19, 2021....not one air bag deflated (yes I was at fault) because I was the one whom ran into the back of a jeep.....I'm having neck pain and spasms from whiplash, just curious whu not 1 airbG in the whole car deflated?
The contact owns a 2003 Ford Escape. While driving approximately 10 to 20 mph, the vehicle hesitated and the air bag indicator flashed on and off. The vehicle was taken to beach Ford (888-869-6079, located at 2717 Virginia beach blvd, Virginia beach, va 23452) and the contact was informed that there was no recall. The manufacturer was not made aware of the failure. The contact stated that the vehicle failed inspection due to the air bag indicator. The vehicle was not diagnosed or repaired. The failure mileage was approximately 193,481.
Plug on wire to driver's side airbag under driver's seat separates when adjusting seat. Must be reconnected each time. Purchased new and has always been like this.
The contact owns a 2003 Ford Escape. The contact noticed that the K frame was corroded and the air bag warning indicator illuminated continuously. In addition, while the brake pedal was depressed, the vehicle accelerated independently. The vehicle was taken to an independent mechanic where it was diagnosed that the K frame needed to be replaced, the power control module needed to be repaired, and the air bags needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 172,470.
The contact owns a 2003 Ford Escape. The contact stated that the air bag warning indicator was illuminated, which was a safety concern. The dealer (gus johnson Ford, 8300 E sprague ave, spokane valley, wa 99212, (509)-924-1000) was contacted and stated that the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and stated that the VIN was not included in an air bag recall. The failure mileage was 180,000.
The contact owns a 2003 Ford Escape. While driving approximately 55 mph, the vehicle slid on ice, crossed over two lanes, and crashed into a cement wall head on the air bag failed to deploy. The contact sustained head, shoulder, neck, and lower back injuries that required medical attention. A police report was filed. The vehicle was towed to a police towing lot. In addition, the contact stated that the vehicle felt as if it were accelerating independently. The vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and did not offer assistance. The approximate failure mileage was 200,000.
The contact owns a 2003 Ford Escape. While driving at any speed and when the vehicle was started occasionally, the air bag warning indicator illuminated. The vehicle was taken to the dealer (Napa Lincoln Ford, 300 soscol, Napa, ca, 94559) and the contact was informed that there was no recall. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The vehicle was repaired. The failure mileage was approximately 100,000.
My ABS lights is on. I then was able to find the issue with the wires under both seats. The way they were stabilized to the seat glide has caused the wire to frey.I am in need of new wiring under both seats, driver side being the worst of the two.this is not anything I have done it is due to poor designs.
The contact owns a 2003 Ford Escape. The contact stated that the air bag warning indicator illuminated. After securing the seat belt, the indicator remained illuminated until the engine was turned off. The contact did not feel safe while driving the vehicle. The manufacturer was notified of the failure. The failure mileage was 53,800.
The contact owns a 2003 Ford Escape. While in park, the air bag warning light illuminated. The vehicle was taken to a dealer on two separate occasions where it was diagnosed that the air bag connector underneath the front passenger side seat needed to be replaced. The vehicle was repaired both times; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 100,000.
0N Apr 22, 2015 while driving from shady spring wv to princeton wv on I-77 to a drs appt, my wife and I noticed a popping sound coming from the right front of the veh when veering or turning right. I had to work that day after I returned from the dr and had planned to take the veh to a mechanic after I got off to find out the problem. While driving home from work on pluto road in shady spring, I rounded a curve to the right at 20 mph and something broke causing the veh to come to a sudden stop. I had the veh towed to a&R service ctr in shady spring and was notified that afternoon that the sub frame broke/ lower cv joint had came loose and that there was excessive rust and corrosion covering the whole underneath of the veh. I notified kc preowned auto whom I had purchased the veh from in Sept 2014. He went to the mech and looked at the vehicle and called me and stated the good news is there is a recall on the sub frame that had broken and could be taken to Mountaineer auto in beckley wv for repair. The veh was taken on Apr 27 2015, and after being sent to a body shop for a rusted and broken bolt, a new sub frame was placed on the front. My wife picked it up on Jun 20 2015 and noticed driving home a vibration coming from the front right and a grinding sound coming from the middle of it. I took it back to Mountaineer auto the next day and was told by the svc rep (J T) that Ford was not going to put anymore money in to this veh and there was nothing they would do. I notified the wv atty general for help and after trying to rectify the issue received a letter that nothing could be done. The veh sat in my driveway until Feb 3, 2016, when I saved up money to fix it myself. I took it back to Mountaineer auto and was told the carriage bearing was broke, and nothing could be done due to excessive rust and corrosion. Took it to 2 brothers and received the attached statement.
The contact owns a 2003 Ford Escape. The contact stated that while driving at 67 mph, the cruise control failed to disengage. As a result, the contact crashed into an embankment and the vehicle rolled over multiple times. The air bags failed to deploy. The contact sustained minor scrapes and bruises and the two passengers in the rear of the vehicle sustained bumps, bruises and scrapes that required medical attention. A police report was filed. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 12V353000 (engine and engine cooling, vehicle speed control). The manufacturer was not notified of the failure. The failure mileage was 160,000.
TL * the contact owns a 2003 Ford Escape. The contact stated that while driving 65 mph, she heard a loud popping sound and lost control of the vehicle. The contact mentioned that the vehicle went across four lanes, rolled over twice, landed into incoming traffic and none of the air bags deployed. A police report was filed. The driver sustained three broken vertebrae, and lacerations to her head. The vehicle was destroyed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 68,000.
The contact owns a 2003 Ford Escape. The contact stated that the air bag warning indicator remained illuminated. The dealer was notified of the failure however, they stated there were no recalls. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000...updated 08/11/14
My airbag light stay on, had Ford dealer check out the problem, inform of the defect with the seat belts harness is not working up to stander. If I got into a crash, the seat belts would not hold me back.
The contact owns a 2003 Ford Escape. The contact stated that the air bag failed to activate when the seat occupant was utilizing the seat. The vehicle was taken to a private mechanic where the failure was unable to be replicated. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 230,907. Updated 09/02/14 the consumer stated the vehicle was taken to be repaired. It was advised that the spark plugs needed to be replaced. The failure continued. Updated 09/12/2014
The contact owns a 2003 Ford Escape XLT. The contact was traveling 35 mph when the air bag warning light illuminated. The vehicle was taken to the dealer. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 133,000 and the current mileage was 133,400. Updated 8/28/12 cn updated 08/29/12.
A D V E R T I S E M E N T S
- Easley, SC, USA