This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Escape. While parked, the contact smelled a strong odor of fuel inside and outside of the vehicle. Immediately, the vehicle was taken to an independent mechanic where they detected that both fuel tank straps were corroded. One of the straps was completely detached from the fuel tank and the second strap was partially attached. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000. Updated 09/27/11 updated 11/07/11
My 2003 Ford Escape which I purchased in April of 2003 caught fire in the engine due to a defect in the fuel injectors. Within 20 minutes the entire front end of the car was engulfed in flames and destroyed. The flames also penetrated through the fire wall within little time. I am currently working with my insurance company as the car is a total loss. At this time I have had no response to my calls to Ford regarding this extreme malfunction.
- Haverhill, MA, USA
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- Onset, MA, USA