This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford is not allowing my car to be included in the safety recall: 04S13 for powertrain control module re-calibration. I have notified Ford and they are saying they never miss a vehicle that gets recalled. My vehicle has stalled more than 7 times when decelerating under 40pmh. I have brought my car into a mechanic two times for the same problem. Everytime it was determined that there was no reason for the vehicle to stall.
I purchased a 2003 Ford Escape with 24,000 miles on it. I should have known better, as vehicle stalled when I test drove it, but was assured the PCM just needed to be reflashed. 3 days after purchasing the car it stalled out on me when turning a corner, foot not on the accelerator. Was only able to get the car restarted after really revving engine hard. Took it back, assured me it was my "anti-theft device" two days after getting vehicle back, stalled yet again when pulling into my driveway. Symptoms are much like the recall listed for 2003 Escapes but of course my VIN number is not included. So I took it back to dealer and they "can't get it to stall" but replaced this time the idle air control valve. Picked it up, next day stalled out as I turned corner into parking lot. This car is unsafe.
Submission regarding long outstanding issue with his 2003 Ford Escape purchased on December 30, 2002. ***** the vehicle has exhibited transmission since the date of purchase. The vehicle has been taken to the dealer 15 times but they have been unable to correct the problem. The transmission stopped shifting at 35 mph, lost power then overheated after driving distances of about 10 miles (city driving). But when the vehicle was driven through puddles of water the problem would diminish and the transmission would shift normally and power would be restored. During the consumers last visit to the dealer he was told that there was nothing else they could do.
A D V E R T I S E M E N T S
- Green Bay Wi , WI, USA