This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2003 Ford Escape XLT, white in color and currently have a problem with the paint blistering and peeling on the rear hatch below the window both sides. Additionally, the paint peeling has started under passenger side rear cargo window. I visited a local Ford dealership and they denied it as a defect. Out of warranty. I have had four autobody shops tell me $600 to a $1000 to repaint. "the problem is factory primer problem" and should expect to see more peeling if not repainted soon.
We own a 2003 Ford Escape SUV. The paint is peeling of the back tailgate. This car has been garage and only has 80,000 miles. This paint should not peel off like this. The dealer said I could pay $300 to have it repainted.
Paint peeling off the roof and rear tailgate of vehicle. Brought the vehicle into the dealer. Body shop inspected and reported that it needed to be repainted. Internet search shows that this is not an uncommon event and that it has to do with improper prep or parts used.
- Allendale, NJ, USA
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Paint peeling down to bare metal on roof of vehicle with paint blistering elsewhere. Exposed bare metal rusting due to exposure to elements. Attempting resolution via dealer but no help at this time.
The contact owns a 2003 Ford Escape. Three months after the vehicle was purchased, the contact noticed a block of paint chipping off of the hood. Weeks later, the condition became progressively worse. The paint began bubbling and chipping excessively. When the contact attempts to wash the vehicle the paint will come off. She is in the process of notifying the manufacturer. The failure mileage was 74,000 and current mileage is 100,000. Update 06/10/08 updated 06/10/08
The contact owns a 2003 Ford Escape. The contact noticed that the paint on the passenger side door, lift gate, and ledge showed signs of bubbling paint. The dealer stated that the failure was not covered under warranty and does not have a recall. The manufacturer stated that they will speak with the dealer. The current mileage was 19,400 and failure mileage was 19,350. The consumer provided a repair invoice. Updated 08/31/07
When the vehicle was driven in the rain water cames through the drivers side window frame. The water went down into the electrical buttons on door panel. Ford replaced all the rubber seals but it still leaks.
A D V E R T I S E M E N T S
- Joliet, IL, USA