This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Just as I parked my 2003 Ford Escape in my driveway, I heard a huge crashing sound. The back window had exploded. I called Ford company of Canada. While, acknowledging that it was a defect and a recurring problem, they would not cover the cost of repair ($360) since the vehicle was out of warranty. The man who fixed the windshield told me that the back window exploding has been an ongoing issue with the Ford Escape--- more than any other car/truck/SUV on the road today. Why hasn't there been a recall?
- Toronto, 00, USA
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- Toronto, 00, USA