The contact owns a 2003 Ford Escape. The contact stated that the latches and locks on three of the doors were inoperable. The rear passenger side door was the only door that was operable. The manufacturer was notified. The approximate failure mileage was 145,000.

- Northern Cambria, PA, USA

The contact owns a 2003 Ford Escape. The contact stated that the rear lift gate would not open. The vehicle had not been inspected by an authorized dealer but the dealer stated that the vehicle was not included in recall 04V602000, latches, locks linkages, doors latch. The current and failure mileages were approximately 130,000.

- Katy, TX, USA

Rear liftgate and rear window just stopped working in 2008, in my 2003 Ford Escape. The rear liftgate and rear window will not unlock or open. I can not replace my tail lights, brake lights, or have any repairs done that require access to the rear liftgate. There was a recall for this problem for 2003 Ford Escapes. Rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. I have been trying to get the Ford Motor Company to fix this defective part since 2008. I called all the Ford dealerships in the greenville, SC area and the Ford Motor Company in 2008. I did send all my paperwork and information to the Ford Motor Company, NHTSA, better business bureau and wyff "looking out for you" by E-mail and mailed a hard copy. So you should have a copy of this paperwork and information. I feel like since there was a recall for this problem with the rear liftgate and I did not do anything to my rear liftgate to cause my rear liftgate to stop working, it should be repaired at no expense to me. I have gotten no satisfaction from the Ford dealerships or the Ford Motor Company. This is a safety hazard since I can not change my tail lights or brake lights, because this requires access to the rear liftgate. Updated 05/07/10. The consumer stated a recall was issued for the problem. Updated 05/11/10.

- Easley, SC, USA