This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our rear hatch window on our 2002 Ford Escape XLS exploded overnight while sitting undisturbed in our garage. It had been sitting for 10 hours in our enclosed garage when it exploded for no reason. The temperature outside was in the single digits. I'm wondering if the rear defrost wasn't cut off when the car was shut off? when I started the car after the window shattered the rear defrost was on. There are other reports on the internet with similar occurrences. Rear window exploding on Ford Escapes sounds common. Insurance company is suppose to be in contact with me, but I imagine we will be paying most of the repair out of pocket since we haven't met a deductible.
The contact owns a 2002 Ford Escape. The contact stated that the rear lift gage back window was broken. The dealer was contacted and stated that they could not assist her with any information regarding the parts to be repair the vehicle. The vehicle was not repaired. The failure and current mileages were 70000.
For the second time, the rear window on my company-owned Ford Escape has shattered. The truck was parked in a garage during this second occurance, during a night when the temperatures were in the teen's. I'd blame the cold weather, but this also happened less than 6 months ago during the summer while driving at 65mph on a highway. In both cases, the shocks that hold the rear window up when open, have extended to full length, and as a result, scratched the paint on the rear tailgate.
A D V E R T I S E M E N T S
- Fishers, IN, USA