This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Escape. While driving approximately 25 mph, the wheel bearing completely detached from the vehicle, which resulted in the wheel detaching from the vehicle. The vehicle was towed to the contact's residence. An independent mechanic diagnosed that corrosion from the subframe caused the wheel bearing to detach and it needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.
Vehicle had a sound when being driven. Consumer took the vehicle to dealer to see where the sound was coming from. Dealer discovered that front wheel bearings, brakes, and rotors needed to be replaced.
Both of the front bearing have had to be replaced in my 2002 Ford Escape. I bought the vehicle with only 15,000 miles. It now only has 48,000 miles. I believe there is a defect in the bearings. My vehicle also tries to stall while I'm driving. I did not realize this was such a problem. I believe this should be addressed by Ford.
- Dickson, TN, USA
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- West St Paul, MN, USA